Shape your Career with Citi in
Florence, Kentucky

Our Florence site is located in the heart of Northern Kentucky and the Greater Cincinnati region. This vibrant area is home to an expansive business community from startups to corporate headquarters. It’s no wonder that Citi has chosen to establish a presence here. Like the region, our Florence site offers a variety of opportunities to shape and grow a long-term career with Citi. Our inclusive culture and collaborative environment focuses on providing client-centric results through excellent customer service. We’re dedicated to our customers, and we also make time to celebrate our team members, volunteer in our communities, and to develop professionally.

What it Takes to Succeed

We pride ourselves on providing a superior and seamless client experience, and it takes a special set of skills to deliver on these high standards. We seek employees with great communication and time-management skills, and we offer first-rate training and internal development opportunities. As a Citi employee you’ll work with influential leaders that encourage a collaborative team environment. And you’ll have access to both global and local career growth opportunities such as Customer Service, Collections, Credit, and Anti-Money Laundering (AML) groups that support our banking and credit card customers. Many of our leaders have been promoted from within - join us and see where you can take your career. With a desire to succeed and an aptitude for providing an excellent customer experience, there’s no end to the progress you can make at Citi.

The traits of a Customer Service employee include: Energetic, Savvy, Problem-solver

Amenities for a Healthy, Balanced Lifestyle

Our Florence campus offers a variety of amenities! Our beautiful setting includes a lake with walking trails, two outdoor patios, and a basketball court. Team members can enjoy their lunch at the Citi Cafe, play ping pong in our game room, or reach their fitness goals in our state-of-the-art fitness center. Employees have access to personal trainers, workout classes, and fitness center equipment. We opened a new onsite Health Clinic for employees in 2018. These convenient amenities keep our 2,400+ employees comfortable, energized and refreshed throughout the workday. In addition to these onsite amenities, Citi offers a comprehensive benefit package that includes medical benefits starting day one!

People playing outdoor games
People showing the gifts they're about to give
People at a panel for multiculturalism
People playing outdoor games
Hats knitted for little hearts, big hearts
People outside for charity walk (Mod walk)
Photo of Amanda

“Every day at Citi there are new challenges and opportunities where I look forward to using my creative and problem solving skills.”

Doug, Customer Specialist

An Inclusive Office Culture

Our commitment to diversity is core to Citi’s values. More than 50 percent of our colleagues globally are women, 45 percent of our U.S. workforce are minorities, and our inclusive culture has been recognized and rewarded by LGBT+ communities all over the world. We believe we are all accountable and responsible for promoting inclusion, and we foster a culture that celebrates the broad-ranging demographics of our employees. Our Florence campus is home to six employee Affinity Network Chapters: Citi Women, Pride, Citi Salutes, Parents, Disability Affinity: Enabling Diverse Abilities, and Multicultural. These chapters are employee-initiated and employee-led groups, and each Network Chapter is open to all employees.

Not all groups are represented at every location.