Legal Support Lead Manager

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Legal Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Legal Support Lead Manager is a senior level, non-attorney role, responsible for accomplishing results through the management of a team. This role requires a pragmatic, proactive professional with thorough understanding of the Citi Legal Team. Management responsibility of a team, including management of people and planning. The overall objective of this role is to provide support to the Legal Team.

What you’ll do

• Be responsible for the execution and delivery of legal support activities related to legal operations, including global legal invoice payment processing and service delivery related activities
• Manage day to day metrics monitoring and SLA governance against legal invoice volume, assigning production targets and tasks to the team
• Serve as subject matter expert to global partners, key stakeholders and senior legal managers by managing day-to- day legal support activities and providing advisory services
• Continually improve department efficiency and effectiveness by identifying and implementing strategies, process reengineering, project governance and contributing to the standardization/automation and digitalization of work
• Act as first line of inquiry for questions regarding team policies and procedures, templates and memos
• Collaborate across control/support functions, lines of business and the legal team on programs, projects and matters of common interest to achieve coordinated and efficient process improvements and legal support solutions
• Engage with colleagues to resolve complex legal support situations, placing focus on future strategy and efficiencies
• Monitor execution of team objectives, ensuring established strategies and business plans, policies and procedures are followed as set forth by the Legal team
• Develop and manage a diverse team by providing guidance, evaluating employee performance and supporting personnel-related matters
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

What we’ll need from you

• Relevant industry experience, preferably with some experience working in an in-house legal role within financial services; previous management experience preferred
• Proven ability to manage complex documentation with organization and detail
• Must possess excellent interpersonal and project management skills, as well as the ability to interact and communicate effectively with senior management
• In-depth knowledge of legal customs and practices, knowledge and understanding of the financial services industry
• Bachelors/University degree, Master’s degree preferred

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-KG2

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.