Senior Tech Business Analyst - AVP (hybrid)

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in strategy, leadership and the experience in the real world of engineering to the Operations and Technology Chief Information Office Business area. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The role:

The Senior Tech Business Analyst is an Senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team to drive efficient and scalable solutions that deliver value across the bank. The overall objective of this role is to contribute to the continuous development of a strategic data application within the ISG (Information Services Group).

In this role you will work on a best in class system that acts as the strategic source for high quality Securities Reference data across the enterprise, enhancing it’s capabilities and data in line with business and regulatory requirements. By joining the Security Master Central (SMC) team you will work with the latest technologies and interact with stakeholders from across the bank enabling Citi to succeed in delivering value for our clients, while playing a key role in our data governance and data quality strategy. Our partners are teams across the full trade lifecycle ensuring you a wide-ranging variety of projects. This will ensure that the role will continue to positively challenge you, however you will meet and outpace this challenge due to an excellent support structure and multitude of training opportunities available.

Responsibilities:

• Utilize knowledge of software development lifecycle procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analysing/interpreting code

• Analyse business client needs, derive test cases, understand and document their use case.

• Resolve problems by translating business requirements, identifying trends and defining scope to inform technical solution.

• Analysis of large sets of product reference data across Equities, Fixed Income, Derivatives and Structured Finance securities from varying sources.

• Define and design enhancements to the system, business processes and process automation utilizing best practices and industry standards.

• Consult with users and clients to trouble shoot complex system issues/problems through in-depth evaluation of business processes and systems.

• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment

• Foster communication between business leaders and IT stakeholders facilitating exchange of ideas/information in a concise and logical manner.

• Providing reports, metrics and presentations to inform business users.

• Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses

• Acts as SME to senior stakeholders and /or other team members.

• Act as advisor or coach to new or lower level analysts and work as a team to improve efficiency of delivery, performing other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications*:

• Relevant experience in the industry in a similar role

• Knowledge of Financial Markets

• Experience in managing and implementing successful projects

• Demonstrate excellent analytical skills, communication and presentation skills with an ability to tailor delivery to the required audience.

• Proven problem-solver with the ability to work under pressure, approach work methodically and manage deadlines or unexpected changes in expectations or requirements

• Experience in data analysis with knowledge of databases

• SQL knowledge a must

• Ability to work independently and in a team across levels, regions, and functions, with understanding of how collaboration accomplishes objectives.

• Able to operate with a limited level of direct supervision. And can exercise independence of judgement and autonomy.

• You should have experience of partner management and influencing skills

• Microsoft office skills - Primarily Excel

• Knowledge of the various stages of Software Development Lifecycle and knowledge of applicable business systems and industry standards.

* Exceptional candidates not meeting all criteria will be considered

Education:

• Bachelor's degree/University degree OR equivalent experience

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

#LI-BH1

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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