AIM Services Analytics AVP

TEAM DESCRIPTION

•    The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
•    The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

ROLE DESCRIPTION
•    The role will be Asst. Vice President (C12) in the TTS Analytics team
•    The role will report to the VP or SVP leading the team
•    The role will involve leading a team of 3 to 6 analysts 
•    The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
•    This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders

Qualifications:

• 7-10 years of experience

• Ability to communicate technical information to both technical and non-technical audiences required

• Problem solving, root cause analysis skills required

• Ability to focus on multiple priorities and drive solutions in a fast paced working environment

• Relevant work experience in data quality, data analytics, data management within the financial services industry required

• Outstanding analytical and problem-solving skills

Education:

• Masters (preferred) in Engineering, Technology, Statistics, Economics or similar quantitative disciplines

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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