Senior Program Analytics Lead

Join Citi’s BTSS Team in Budapest and make your own progress in a supportive and friendly environment!

Business & Travel Shared Services (BTSS) is a global organization of over 400 employees with presence in more than 80 countries that supports Citi Businesses and Functions with products including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery as well as other Business Partner Services. You will be joining a team to provide solutions to problems and questions effecting Business & Travel Shared Services and supporting Supply Chain Operations in various capacities.

The role would center around empowering other professionals with advanced data management and analytical skills and by leveraging end to end data collection, cataloguing, curating, analytics and automation tools and processes. Not only would you be the a supporting at least one program but the key sign off and testing for the larger team’s tableau dashboards.

Responsibilities

• Cross-Functional Collaboration: Work closely with technology partners and non-technical business stakeholders in various lines of business
• Stakeholder Engagement: Present insights and recommendations translating analyses into actionable business decisions
• Build and maintain relationships with relevant stakeholders, including engagement on new and existing projects and deliverables
• Participate in project planning and management as it pertains to program analytics
• Act as subject matter expert to senior stakeholders and /or other team members in regard to at least 1 program such as Citi Wheels, Corporate Card, or another shared service team
• Continuity of Business Testing and Data Validation
• Partner in the maintenance of data ingestion and processing pipeline
• Create and maintain Tableau Dashboards. Or other models, reports, score cards
• Learn all potential new analytical tools that may be adopted
• Monitor and track progress on analytics initiatives
• Manage documentation, gather business requirements, and create business process flows
• Drive transition of exception-based processing to end-to-end straight-through processing. Assisting organizational goal of reducing the dangers of end user computing
• Support program head in the organization and supervision of program associates
• Participate in and help lead the creation, planning and maintenance of employee engagement and peer learning opportunities in– our team is home to the analytics champions, tutors and mentors for our organization

Ideal background:

• 5+ years of relevant experience
• Bachelor's or University degree
• Good communication skills in English
• Demonstrated interpersonal, verbal, and written communication skills
• Good problem solving and decision-making capabilities
• Advanced Tableau expertise
• SQL skills preferred
• Experience working in cloud based data environments – Hive/Impala/S3/HDFS

What we can offer you:

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities!

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