Trade Operations Import LCs

Responsibilities:

• Managing the day to day functioning of trade operations related to various Trade products such as Import LCs/ Documentary collection, Open Account as well as ensuring required support is provided for offshore and internal clients.
• Handling client queries and ensure they are responded to the satisfaction of customers.
• Manage and perform the daily control activities of Trade operations covering all product offerings.
• Ensure all departmental process documents, flows, risk and control self-assessment are periodically reviewed and update periodically.
• Proactively identify and mitigate potential risk events / operational losses / fraud.
• To manage the analysis of existing work practices – system and procedural – identifying and implementing areas for improvement.
• Act as back up and support for other areas team members in Operations.
• Archive and file transactional records in line with local regulations and process
• The role requires strong interpersonal and communication skills due to direct interaction with clients, coverage and stakeholders.

Qualifications:

• 7 - 10 years of experience in a related role
• English language fluency is a must .​
• Bachelor’s degree/University degree or equivalent experience
• CDCS is a must.
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills

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