Officer - Ops Accounting Sr Supervisor (Invoice Processing, P2P Ops, Supply Chain Ops Reconciliation Manager) - C11 - Chennai

Procure-to-Pay Operations Manager

C11 – Ops Accounting Supervisor

Job Summary:

The Procure-to-Pay (P2P) Operations Manager plays a critical leadership role in overseeing and optimizing the entire P2P lifecycle, encompassing purchase order processing and duplicate payment prevention. This role requires deep expertise in Oracle purchasing systems, internal expense policies, strategic sourcing, and duplicate payment detection methodologies. The Manager leads a team, drives process improvements, implements robust control frameworks, and collaborates with stakeholders to ensure efficient, compliant, and cost-effective P2P operations.

Invoice Processing Manager

C11 - Ops Accounting Supervisor

Job Summary:

The Invoice Processing Manager plays a vital leadership role in directing and optimizing the entire third-party invoice processing lifecycle. This role demands a deep understanding of financial operations, expert-level proficiency in Oracle-based invoice processing systems, and proven ability to lead and develop high-performing teams. The Manager is responsible for ensuring compliance with internal expense policies and regulatory requirements, driving strategic process improvements, and implementing robust control frameworks to mitigate financial and operational risks.

Supply Chain Operations Reconciliation Manager

C11 - Ops Accounting Supervisor

Job Summary:

The Supply Chain Operations (SCO) Reconciliation Manager plays a vital leadership role in ensuring the financial integrity and accuracy of SCO-related balance sheet accounts. This role requires a deep understanding of accounting principles, expert-level proficiency in reconciliation processes and systems, and proven ability to lead and develop a high-performing team. The Manager is responsible for overseeing complex reconciliation activities, driving process improvements, implementing robust control frameworks, and providing strategic financial insights to senior management.

Responsibilities:

• Supervises an accounting unit or medium team.

• Applies advanced analytical skills and knowledge of data analysis tools and methodologies as they pertain to Ops Accounting.

• Impacts the team and closely related work teams by influencing decisions through advice or facilitating services; accountable for end results.

• Typically deals with variable issues with potential broader business impact.

• Influences accounting operations decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results.

• Full supervisory responsibilities evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. Responsible for training new team members.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Ability to manage teams. 

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 7+  years of experience in invoice processing, expense processing, accounts payable, and/or accounts reconciliation or in related field

• Comprehensive understanding of end-to-end P2P (Purchase Order to Payment) processes and accounting entries Proficiency in Procure-to-Pay (P2P) and knowledge of General Ledger systems

• Finance or accounting background preferred

Education:

• Bachelor's or Master's degree in Accounting, Finance, or a related field

• Chartered Accountant (CA) is preferred

• Strategic Leadership: Develop and execute the strategic vision for SCO reconciliation, aligning with overall organizational goals and objectives. Lead and mentor a team of reconciliation specialists, fostering a culture of continuous improvement and high performance.
• Reconciliation Expertise: Oversee and manage the end-to-end reconciliation process for complex SCO balance sheet accounts, ensuring accuracy, timeliness, and adherence to the Global Finance Adjustment Directive and established Service Level Agreements (SLAs).
• Process Optimization: Identify and implement process improvements to enhance reconciliation efficiency, reduce risk, and strengthen internal controls. Lead the evaluation, testing, and implementation of new technologies, system enhancements, and automation initiatives.
• Risk Management and Compliance: Develop and maintain robust control frameworks to mitigate financial and operational risks within the reconciliation function. Ensure compliance with internal policies, regulatory requirements, and audit standards.
• Team Development: Mentor, coach, and develop team members, providing opportunities for professional growth and skill enhancement. Conduct performance reviews and provide regular feedback to foster individual and team success.
• Stakeholder Management: Collaborate effectively with cross-functional teams, including invoice processing, finance, IT, and senior management. Build strong relationships and effectively communicate reconciliation performance and initiatives.
• Financial Analysis and Reporting: Oversee the preparation and analysis of complex reconciliation reports, identifying trends, anomalies, and areas for optimization. Present findings and recommendations to senior management, providing valuable financial insights.
• Business Continuity and Disaster Recovery: Contribute to business continuity planning and disaster recovery strategies, ensuring the resilience of reconciliation operations.
• Technology Management: Evaluate and recommend new technologies and system enhancements to improve the efficiency and effectiveness of Help Desk and Payment Processing operations. Lead the testing and implementation of approved solutions.

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