Assistant Vice President, QA Process Improvement & Automation Sr. Analyst - TAGUIG (Hybrid)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, QA Process Improvement & Automation Sr. Analyst (Internal Job Title: Assistant Vice President - C12) based in Taguig, BGC, Metro Manila.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Finance Quality Assurance, Testing and Validation (QATV) team is dedicated to ensuring the highest standards of accuracy, reliability and control through testing Citi’s regulatory and management reporting while providing an objective assessment of issue remediation. The team sits within the Finance organization and comprises nine teams with more than 250 colleagues across the globe.

QATV is the critical First Line Testing for key BCBS 239 reports and quality assurance and issue management across Finance. We will continue to enhance our methodology, deliver enterprise-wide frameworks, and drive controlled and consistent results with our partners.

This is an exciting time to join QATV with growth plans and business critical deliverables across all regions.

• Drive the production of QATV metrics and reporting, as well as process optimization, automation, and training. Key activities include:
• Drive the production of QATV metrics, testing execution monitoring, results consolidation
• Oversee, manage and support QATV tooling enablement and bus. process improvement
• Proactive process to verify key activities and controls

The AVP - QA Process Improvement & Automation Sr. Analyst (C12) provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally, has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

In this role, you’re expected to:

• Contributes to the design, roll-out and governance of financial solutions, including:
• Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
• Assists in setting business and information architecture standards for Finance
• Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
• Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
• Supervises small to medium-sized Finance operational, assistance or junior professional employees.
• Advises on procedures and concepts in technical/subject area and integrates with others in accomplishing the goals of the sub function/ job family.
• Improves process efficiencies in alignment of unit focuses.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8+ years of relevant experience, within the financial services industry preferred
• Background in CCAR, Liquidity, RWA, Basel, Audit, Testing or Compliance Testing will be an advantage
• Requires conceptual/ practical grounding in policies as they apply to the business.
• Excellent relational and communication skills
• Advanced MS Office skills

Other key skills:

• Expertise in software development and automation tools
• Data analysis and business intelligence tools (SQL, Python, Tableau, etc.)
• Process improvement and optimization
• Strong knowledge of technology applications in testing environments
• Metrics and performance tracking
• Quality assurance and risk management
• Governance and oversight
• Issue remediation and tracking
• Analytical skills for issue identification and resolution
• Attention to detail for independent assessments

Education:

Bachelors degree

• Expertise in software development and automation tools

• Process improvement and optimization

• Strong knowledge of technology applications in testing environments

• Experience developing and implementing automation tools for testing or quality assurance

• Background in business process analysis and improvement

• Experience in software development or working closely with IT teams to optimize systems

• Understanding of testing frameworks and their technical implementation

• Knowledge of BCBS 239 principles and regulatory reporting

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