Learning Platforms Implementation Analyst - C11

The Learning Platforms Implementation Analyst is an intermediate level role responsible for validating platform functionality and ensuring alignment with business and compliance requirements. This position plays a key role in Agile sprints, creating and executing test cases, tracking defects, and supporting User Acceptance Testing (UAT). The role also collaborates closely with stakeholders to address testing needs, ensures data privacy compliance, and supports platform configuration, documentation, and deployment activities. Additionally, the tester provides rollout strategies and acts as a subject matter expert (SME) for learning technologies and testing practices.

Responsibilities:

• Participate actively in Agile sprints as the designated tester for learning platform implementations.
• Create, execute, and maintain test cases and scripts to validate platform functionality against business requirements.
• Identify, document, and track defects; coordinate with developers and stakeholders for timely resolution.
• Serve as the primary point of contact and representative of the workgroup during platform testing activities.
• Coordinate and lead testing efforts within the workgroup for any new learning technologies or platforms.
• Facilitate UAT (User Acceptance Testing) sessions with stakeholders to ensure solution alignment with user needs.
• Train or guide workgroup testers to ensure consistency and coverage during testing phases.
• Work closely with compliance, legal, and regional stakeholders to identify country-specific data privacy and cross-border clearance requirements.
• Collaborate with the implementation team to ensure that all global learning solutions comply with local data handling and regulatory needs.
• Maintain documentation of clearance requirements and ensure alignment with platform configurations.
• Support project managers and technology team during the deployment of learning platforms.
• Assist in stakeholder communication, issue escalation, and coordination of testing timelines across countries or regions.
• Participate in platform configuration validation to ensure that functional and compliance requirements are met.
• Provide feedback on the implementation process to support continuous improvement of testing frameworks and platform rollout strategies.
• Document testing outcomes, user issues, and resolutions for knowledge sharing and future reference.
• Stay up to date with trends in learning technologies, testing practices, and regional data compliance requirements.
• Acts as SME to senior stakeholders and /or other team members.

Qualifications:

• 2-5+ years relevant work experience.
• Knowledge on Software Development Lifecycle (SDLC) and Agile methodology is an advantage.
• Strong and demonstrated implementation and project management, leadership and execution skills.
• Able to set priorities and discuss experience in adapting to emergent or dynamic requirements.
• Quick learner, customer focused with ability to multi-task and work in a fast-paced changing environment
• Forward looking with ability to mitigate and overcome any challenging roadblocks.  Must have “can do” attitude.
• Intermediate to advance working knowledge and experience on MS Suite Applications especially around MS Excel, Word, PowerPoint and SharePoint.
• Excellent critical thinking, problem-solving (error detection, root cause analysis, error correction), conceptual, analytical and decision-making skills.
• Good verbal and written communication, interpersonal and presentation skills – must be able to present and influence across organization level and functions.
• Good project / time management and organizational skills; good attention to details.
• Self-starter, proactive, quick learner, customer-focused with ability to independently manage work and drive multiple deliverables concurrently in a fast-paced changing environment.
• High caliber team player with good judgment, flexibility and productivity with good track record in establishing partnership and teamwork.
• Ability to multi-task, demonstrating independent leadership skills.
• Possess strong team building, planning and project management skills driven by process improvement.
• Strong understanding and appreciation of internal control environment, reporting, and metrics is required.
• Ability to work well under pressure and manage to tight deadlines or unexpected changes in expectations or requirements in an agile organization.

This job responsibilities provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Work Schedule: EMEA shift

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