Officer, HR Background Screening Coordinator Analyst (Fixed Term 6 Months, APAC, Hybrid)

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe.  The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

We’re currently looking for a high caliber professional to join our team as Officer, HR Background Screening Coordinator - Hybrid based in Manila, Philippines.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The HR Background Screening Coordinator (C09) Analyst - APAC (Fixed Term 6 Months) position is responsible for providing operational support to the internal and external candidates across the Asia Pacific Region. As a member of the Background Screening team, you are expected to provide operational support including but not limited to; record/documentation maintenance, storage & retrieval of records, candidate and employee contact and follow-up, and the daily completion of administrative tasks and reviews of assigned cases for Background Screening within the region. Background Screening Coordinators are expected to liaise between other operations team members, relationship managers, project managers, custodians, internal partners, and stakeholders. The overall objective of this role is to provide day-to-day operational support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

The Background Screening Coordinator will fully support the initiatives required to ensure compliance to the Global Background Screening Program, and perform required task such as but not limited to:

• Perform End-to-End Background Screening Activities
• Adherence and Compliance to the Global Background Screening Program.
• Provide operations support to your immediate supervisor, manager, and members of the Senior Leadership Teams within your workgroup.
• Review, Process, Transact, Maintain and Update assigned Background Screening candidate cases.
• Work directly with candidates and employees that are subject of the background screening.
• Successfully and correctly, complete individualized assessments of Background Screening information to provide an appropriate final adjudication recommendation on assigned cases.
• Comply to the Company’s Policies, Rules, and Regulation.
• Proactively participate in projects and stretch assignments if needed.
• Regularly attend meetings, forums, discussions, training sessions, and other similar activities whenever asked and actively participate in them.

Qualifications:

• Previous relevant experience surrounding work in HR or Talent Acquisition Shared Services (especially Background Screening) is preferred but not required.
• Proficient in Microsoft Office applications (Excel, Power point, Word)
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Proven ability to adhere to the strictest rules of confidentiality, compliance, and risk mitigation.
• Can exemplify integrity and accountability.
• Customer service oriented, willing to assist client inquiries.
• Comfortable to work in both Individual and Group setting.

Education:

Bachelor’s degree/University degree or equivalent experience

Additional Job Description:

This role will support APAC Hours (Morning Shift)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.