Officer - Mandarin bilingual - Global ID Administration - GIDA Analyst 2, Philippines (Hybrid)

Officer - Mandarin bilingual - Global ID Administration - GIDA Analyst 2, Philippines (Hybrid)

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Trust is part of our DNA at Citi. As such, we take safeguarding our customer data very seriously. The Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi’s and our clients’ assets and information. We manage information security as an end-to-end program – one with a clear mandate and accountability. Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally.

Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. As a member of our team we will provide you with career development opportunities at all stages of your career. Our employees model a passion for protecting Citi and our clients and believe in treating others with dignity and respect.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

#CISO

Officer - Mandarin bilingual - Global ID Administration - GIDA Analyst 2, Philippines (Hybrid)

Job Description
The Global ID Administration (GIDA) Analyst 2 is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities:

• Provide core customer service support for assigned applications and systems
• Initiate process changes and improvements that increase operating efficiency based on the Lean methodology
• Complete moderately complex projects end-to-end, utilizing tools and methodologies
• Provide guidance regarding Information Security concepts and policies (IS/GIDA policies and guidelines), recommend and implement day-to-day work
• Identify, register and resolve potential compliance issues, including accurate closure and inventory tracking
• Understand and apply complex decision-making processes by seeking out input from stakeholders and comprehending risks in decision making
• Communicate the need for change, involve stakeholders in the change process and apply change theory to complete successful adoption
• Coach team member, identify development needs and identify resources to recommend stretch capabilities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Fluent in Mandarin is required
• At least 2 years of relevant experience
• Certifications preferred
• Advanced proficiency with Microsoft Office tools and software
• Consistently demonstrates clear and concise written and verbal communication
• Proven analytical skills

Education:

Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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