Officer - Reference Data Services Analyst 2 - APAC/ EMEA - Hybrid

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank.

We’re currently looking for a high caliber professional to join our team as Officer,Reference Data Services Analyst 2 – APAC/ EMEA Shift – Hybrid (Internal Job Title: Reference Data Services Analyst 2 – C10) based in BGC Taguig, Philippines.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Project Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Wiling to work rotating in APAC and EMEA shift.
• Assists identified Lead and Subject Matter Experts (SME)s with requirements gathering related to specific projects managed.
• Gathers project data needed to complete project plans and help create them.
• Collects project performance data.
• Tracks project issues and resolutions create and document the project work.
• Breaks-down structure document change control actions for the project.
• Updates project artifacts with approved changes.
• Gathers data to create project schedule management plan.
• Creates variance reports for tracking project estimates to actual data.
• Assists in the analysis of project budget data create reports necessary for Finance organization to track project costs.
• Creates reports to measure the project management performance against the standards.
• Ensures project documents, including the project charter, communication plan and risk management plan, are updated.
• Helps with analyzing the process assigned and identified for robotics.
• Creates process flows, process maps and other process documentation as will be required.
• Creates Business Requirement documentations which include primarily (but may not be limited to): Agile Iterative Methodology / process maps / process documentations, process recordings.
• Initiates and facilitates regular project meetings with project team including SMEs and technology team.
• Oversees and assists with user acceptance testing and highlights all issues noted during testing immediately to project team and technology including monitoring progress of testing and measuring results.
• Facilitates regular meetings with project teams and technology teams for status updates, issues escalations, follow-up on actions.
• Provides minutes of meetings after each call including action points with tracking of completion or highlighting outstanding actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-5 years of relevant experience
• Bachelor’s degree in a Computer Science, MIS or IT related course.
• Excellent: MS excel, MS word, MS powerpoint, sharepoint skills.
• Good Communication Skills: written, verbal and presentation skills Strong analytical skills.
• Experience with process automation background is a plus.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

#hybrid #LI-AR1

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