Officer - Reference Data Services Analyst 2 - Hybrid (Information Services Group)

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

This is an analyst position within the MAC Documentation Operations Unit.  Ensuring that assigned day to day activities for the processing of trading legal agreements are completed in a timely manner with a primary focus on data quality support of global contract negotiations and trades which includes document review, data entry, exception reporting along with document scanning and document warehousing for various legal documents, including International Swaps and Derivatives Association (ISDA), Securities Financing Transactions (SFT) Agreements (Master Repurchase Agreement (MRA), Global Master Repurchase Agreement (GMRA), Master Securities Loan Agreement (MSLA), Master Securities Forward Transaction Agreement (MSFTA) and Futures Agreements. The ideal candidate must have strong technical, leadership and management skill, with the ability to learn and work with a very complex in-house data management system. The position will require gaining a detailed familiarity with Citi’s standard forms of documentation, technology, and internal procedures. Good technical skills are required for many aspects of this job. 

Responsibilities:

• Day to day oversight and contribution to creation and maintenance of customer accounts within multiple systems across multiple teams.

• Identify opportunities for improvements to quality of data and client service levels

• Acts as backup for manager

• Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.

• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-2 years experience with similar data management tasks in a large office setting and have experience in a data processing field that requires 100% data accuracy

• Good awareness of client needs/expectations

• Must be detail oriented, be able to interpret, follow strict rules and procedures and be able to multi-task and prioritize to meet deadlines

• He/she must be able to work independently with limited oversight and have excellent interpersonal and communication skills as the job requires extensive interaction with internal legal representatives as well as internal clients in other areas of the firm

• It is a requirement of the position that the candidate have demonstrated proficiency in the use of computers, to include applications of Microsoft 365, and the ability to learn and use various proprietary in-house systems including web-based programs and the like.

Skills:

• Eye for detail and be able to process data quickly without errors.

• Strong analytical skills. Be able to isolate root cause by looking at available data.

• Ability to read and comprehend a variety of documentation

• Ability to manage control practices demonstrating a risk-based approach.

• Exhibit strong written and verbal communication skills.

• Able to interact with Legal and Credit teams.

• Ability to proficiently use Microsoft 365, particularly Word, Excel and PowerPoint.

Education:

• Bachelor’s/University degree or equivalent experience

#LI - AR1

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