Senior Business Analyst

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in business analysis and/or Agency Lending to Citi.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

Responsibilities:

• Ensure the consistency and completeness of design and implementation for the end-to-end process of  ASL Operations.
• Analyse results or metrics and meet with key subject matter experts to help identify potential improvements or evaluate different alternative solutions, including recommending process changes, system enhancements or other automation options.  
• Support all ASL Operations initiatives including follow-up, resolution and closure of open items as well as identifying and developing continuous improvement opportunities.  
• Develop and maintain strong relationships across the business units to implement and standardize processes.
• Communicate effectively with the process owners to facilitate the completion and tracking of initiatives
• Interface directly with Internal stakeholders on daily basis  
• Running workshops with stakeholder/Internal SMEs to understand the end-to-end process while identifying any automation blockers and the suitability of the process for automation.  
• Calculate automation % and FTE benefit and build effort estimates and perform initial prioritization  
• Present summary of findings to ASL Management and walk them through to-be design of the automated process. 
• Provide outputs for weekly due diligence updates and Backlog review with stakeholders
• Understanding the risks, assumptions, and dependencies associated with the process
• Analyze business processes and identify areas of opportunity to implement RPA  
• Work closely with development team to ensure requirements are accurately mapped and suitable for development
• Be involved in all process automation activities from the initial prioritization, development and testing through implementation and continuous improvement.  
• Build, review, and own Process Definition Documentation  
• Build, review, and own test plans and test cases, facilitate the gathering of test data 
• Provide guidance and assistance to junior staff
• Resolve complex process problems which require an in-depth evaluation of basic securities processing procedures and industry standards •
• Serve as a Project Analyst under a Project or Program Manager to analyze, identify and support the program through solution identification, requirements gathering, test management or test lead as needed by the program
• Act as a Project Manager for risk reduction and operational efficiency as needed Work as part of Geographically diverse virtual team structure to deliver exceptional solutions for ASL Programs
• Serve as analytical or procedural expert for the ASL Operations processing deliverables/initiatives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Required 5-8 years of relevant experience, either in Agency Lending or Business Analyst function
• Clear and concise written and verbal communication skills

We offer:

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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