US Personal Banking Risk Program Manager - SVP (hybrid)

Risk Senior Project Manager partners with multiple teams to execute highly transformational, complex risk programs while ensuring the goals & objectives are successfully delivered. Expectations include ability to engage senior stakeholders at CAO, CRO and MD level to support facilitation, coordination, and arbitration of cross-functional macro level topics while providing thought leadership on fulfilling regulatory obligations.

Senior Project Managers in the Risk Program Management organization are expected to have excellent proven track-record in managing complex, multi-faceted initiatives with stakeholders within a bank’s risk management organizations, Technology and 1st Line. Expertise in Program/Project Management discipline and tools while demonstrating strong partnership, collaboration, and creative problem-solving skills to achieve value-adding outcomes.

Responsibilities:

Program Management:

• Plan and manage the execution of programs across US Personal Banking Risk and Wealth Risk including definition and timing of work streams, deliverables and other milestones against commitments, dependencies, and resource needs.
• Leverage knowledge of Credit Risk Management to perform end-to-end review-challenge of program scope and deliverables to confirm quality and adequacy of deliverables against target state.
• Develop and execute the planning, directing, and coordination of day-to-day activities with clearly defined RASCI and engage all relevant Citi stakeholders.
• Support all aspects of the project reporting including RAG ratings, key performance indicators, status updates, adherence to dates and deliverables and quality of deliverables.
• Help identify and escalate program constraints/risks/issues/dependencies (e.g., lack of clarity on outcomes, ineffective program management, resource constraints, lack of stakeholder support etc.) impacting project delivery and  to ensure mitigation strategies are developed and executed when necessary.

Best Practices & PMO Standards: Ensure consistent implementation and adherence of common PMO processes, procedures, methods, and standards for program delivery, reporting, and closure process across programs. Strengthen capabilities while learning from internal / external best practices and contribute to continuously enhance Risk Management’s program management practices in collaboration with CAO Transformation Group

Stakeholder Collaboration: Collaborate with multiple Stakeholders ensure programs/projects fully addresses the letter and the spirit of the regulatory feedback, broader supervisory expectations and underlying issues and root causes, and is embedded in a broader strategic vision.

Qualifications:

• 12+ years of relevant experience, within the Financial Services industry or Big Four consulting required, during which s/he applied formal project management methodologies to the successful planning, monitoring, and reporting of complex projects spanning geographies and organizations.
• SME knowledge in Risk Management disciplines in a global bank environment (e.g., enterprise risk, credit risk, market risk, operational risk, risk identification, risk appetite, etc.)
• Good Understanding of Agile methodology

Education:

• Graduate Degree in Finance, Economics, or other analytical discipline with strong relevant experience
• Certifications like Professional Risk Manager (PRM), Project Management Professional (PMP) and/or Chartered Financial Analyst (CFA) preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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