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Enterprise Services and Public Affairs Governance Risk and Control VP – Regulations and Compliance

Job Req ID 25869173 Location(s) Heredia, Costa Rica Job Type Hybrid Job Category Controls Governance & Oversight
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  • Enterprise Services & Public Affairs (ESPA) mission is to enhance how our stakeholders perceive and experience Citi.

    The Chief Administrative Office Team is a nimble team within Enterprise Services & Public Affairs that covers a broad scope of responsibilities in a dynamic and fast-moving environment. Within Citi the team works with a wide range of internal partners, including senior leadership, and coordinates closely with other members of the Enterprise Services & Public Affairs organization as well as stakeholder teams around the world. This is a high energy, hardworking and affable team that values colleagues who anticipate what needs to get done and acts accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards and deliver a thoughtful work product. 

    Role Description Overview:

    The Governance In-Business Risk & Control VP will be responsible for assisting with strong end-to-end Enterprise Services & Public Affairs (ESPA) Risk & Control and Governance Framework in the Regulatory Management and Compliance space. This role is a developing professional role with an emphasis on proactively mitigating and, where required, remediating the compliance risks of the business with potentially broader business impact.

    The objective of this role is to lead in the execution of the regulations change workflow, assist in the implementation of regulatory framework (Reg W, etc.) across ESPA, and support oversight efforts of regulatory compliance risk to ensure the organization is responsive, agile, and well-prepared for the unique and demanding regulatory space.

    This role will proactively engage and work with partners globally across ESPA to disposition regulatory changes, provide compliance assurance, and ensure readiness for reviews and examinations by Internal Audit, Compliance Risk, Operational Risk, and Independent Risk, among other corporate-wide control functions.

    The individual will also assist in the development and implementation of common standards, procedures, educational resources, and governance processes to create and maintain a consistent and best in class compliance risk governance framework.  

    The individual will report to ESPA Governance – Compliance Risk and Regulations Lead.

    Key Responsibilities:

  • Disposition regulatory changes and mappings on a timely basis; proactively engaging with ESPA, ICRM, Legal, and other partners as needed in order to:
  • evaluate the applicability of a law, rule, or regulation to the assigned GAU to determine potential impact and/or work required to comply timely disposition assigned regulatory changes in the Regulations Management Workflow Tool in CR&C in accordance with KPI and metric thresholds maintain oversight and follow up as needed to ensure offline work is completed by assigned deadlines and compliance risk is mitigated as quickly as possible. 

  • Contribute to the design and implementation of ESPA’s Regulatory Governance Framework (Reg W, GDPR, FCPA, OFAC, etc.) to manage compliance with regulations impacting ESPA lines of business
  • Perform reviews of documentation to ensure processes are recorded accurately, are up to date, and are in line with Citi documentation guidelines and any applicable ESPA requirements.
  • Liaise with Compliance, Risk, and Internal Audit on supporting various initiatives.
  • Maintain awareness of key regulatory developments, issues, and internal business decisions to proactively address any gaps
  • Report and provide insight for metrics and governance KPIs to drive compliance
  • Qualifications:

  • Bachelor’s degree required; legal/law related bachelor's or J.D. preferred
  • 7+ years relevant experience in governance, risk and controls focusing on regulation management, regulatory law, compliance, audit or regulatory functions and finance operations.
  • Understanding of regulation governance and management needed for a robust regulation program in support of business objectives.
  • Ability to read laws, rules, and regulations, and explain their requirements in everyday language to non-legal personnel.
  • Proven ability to execute multiple projects on tight deadlines with attention to detail.
  • Proactive problem solver who is resourceful, readily consults with others, and considers alternatives.
  • Ability to confidently work across business lines, collaborate and interact with colleagues at all levels with a commitment to partnership.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Works independently as a member of a high-performing team, with the ability to take initiative in proposing and implementing solutions.
  • Expertise in MS Office (Excel, Word, PowerPoint, Outlook).
  • Fluent English

Preferred Experience for internal candidates:

  • Held the role of AU/GAU RCL in Citi Risk and Control’s Regulations Management Workflow
  • Held the role of AU/GAU Coordinator or delegate in MCA
  • Knowledge of the Compliance Risk Management Tool’s reporting dashboard

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    Job Family Group:

    Controls Governance & Oversight

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    Job Family:

    Cross-disciplinary Controls

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    Time Type:

    Full time

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    Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

    View Citi’s EEO Policy Statement and the Know Your Rights poster.

    Apply Now

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