Global Employee Relations Reporting & Analytics Senior Analyst (hybrid)

The Global Employee Relations Reporting & Analytics Senior Analyst plays a pivotal role within the Global Employee Relations and HR Policy Center of Excellence (CoE). The ideal candidate brings strong technical expertise in Power Query and Tableau, supporting automation, strategic planning, and enhanced visibility into operational risks. This role reports to theHead of Reporting & Analytics for Employee Relations.

Responsibilities:

• Deliver high-impact data analysis and reporting to inform senior leadership and support strategic, data-driven decision-making.

• Track case volumes, aging, and issue trends to enable capacity planning and resourcing decisions.

• Build and maintain automated, high-quality reporting solutions using Power Query and Tableau.

• Produce accurate operational and qualitative reports covering investigations and disciplinary actions.

• Identify trends and insights that drive mitigation strategies and business accountability.

• Develop briefing materials for senior stakeholders and the Global Head of Employee Relations, as required.

• Collaborate with regional ER Heads and partners on ad hoc analysis, reporting, and project support.

• Apply sound judgment when handling sensitive or confidential data related to conduct and policy matters.

Qualifications:

• 5-8 years of experience

• Proficiency with data visualization tools such as Tableau, Power BI, or similar

• Ability to write complex queries, optimize performance, and manage large datasets effectively

• Experience in data cleaning, data validation, and managing missing or inconsistent data

• Knowledge of data transformation processes, including merging datasets, aggregating data, and creating derived variables

• Strong understanding of business information needs and how to translate them into reporting, dashboards, and strategic insights

• Advanced proficiency in Excel, PowerPoint, Tableau, Power Query, SharePoint, and MS Office/Outlook

• Critical thinking skills with a focus on innovation and continuous improvement

• Strong time management skills and ability to work independently

• Highly collaborative with strong organizational skills

• Ability to work effectively under tight deadlines

• Strong attention to detail and a commitment to data accuracy and high-quality results

• Proven decision-making skills, especially in ambiguous or complex situations

Education:

• Bachelors/University degree preferred.

The Global Employee Relations Reporting & Analytics Senior Analyst plays a pivotal role within the Global Employee Relations and HR Policy Center of Excellence (CoE). The ideal candidate brings strong technical expertise in Power Query and Tableau, supporting automation, strategic planning, and enhanced visibility into operational risks. This role reports to the Head of Reporting & Analytics for Employee Relations.


Responsibilities:

• Deliver high-impact data analysis and reporting to inform senior leadership and support strategic, data-driven decision-making.
• Track case volumes, aging, and issue trends to enable capacity planning and resourcing decisions.
• Build and maintain automated, high-quality reporting solutions using Power Query and Tableau.
• Produce accurate operational and qualitative reports covering investigations and disciplinary actions.
• Identify trends and insights that drive mitigation strategies and business accountability.
• Develop briefing materials for senior stakeholders and the Global Head of Employee Relations, as required.
• Collaborate with regional ER Heads and partners on ad hoc analysis, reporting, and project support.
• Apply sound judgment when handling sensitive or confidential data related to conduct and policy matters.

Qualifications:

• Minimum 5 years of experience related to data analytics, reporting data
• Advanced English level
• Proficiency with data visualization tools such as Tableau, Power BI, or similar
• Ability to write complex queries, optimize performance, and manage large datasets effectively
• Experience in data cleaning, data validation, and managing missing or inconsistent data
• Knowledge of data transformation processes, including merging datasets, aggregating data, and creating derived variables
• Strong understanding of business information needs and how to translate them into reporting, dashboards, and strategic insights
• Advanced proficiency in Excel, PowerPoint, Tableau, Power Query, SharePoint, and MS Office/Outlook
• Critical thinking skills with a focus on innovation and continuous improvement
• Strong time management skills and ability to work independently
• Highly collaborative with strong organizational skills
• Ability to work effectively under tight deadlines
• Strong attention to detail and a commitment to data accuracy and high-quality results
• Proven decision-making skills, especially in ambiguous or complex situations

Education:

• Bachelors/University degree finished.

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.