Business Risk and Control Officer - C13 - Irving

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables.  Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

This role will report to the Director, Independent Compliance Risk Management (ICRM) Control Monitoring & Testing.  This is a new team to be created within the ICRM Controls team, with responsibility for objectively testing ICRM's own controls within the MCA.  The initial focus will be on building out the execution team.  Once established, focus will shift to business as usual (BAU) operations of the testing utility, in alignment with a similar team being established by Independent Risk Management and leveraging where possible infrastructure established for the First Line Control Testing Utility (CTU) while maintaining separation in line with the Firm’s Lines of Defense model.

Responsibilities:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 

• Execute testing requiring SME knowledge (e.g., Conflicts; Information Barrier; Compliance Monitoring; Compliance Testing).

• Facilitate factual accuracy discussions for exceptions identified.

• Interface with Design Assessment Team.

• Support requests / inquiries from third parties (e.g., Regulator; Internal Audit; Quality Assurance) related to MCA test execution, workpapers, and results.

• Perform setup and ongoing maintenance in Quest

• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.

• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.

• Support the review and challenge process, within ICRM, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 

• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (Quality Control).

• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (Quality Assurance).

• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.

• Help ensure that adequate governance and training are in place to support management of staff.

• Coordinate risk and control responsibilities and ensure accountabilities are embedded within ICRM, including providing training and leading by example.

• Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.

• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in risk management disciplines (e.g., Compliance; Operational)

• MS Excel, MS Access. 5+ years’ experience in financial services.

• Consistently demonstrates clear and concise written and verbal communication skills

• Effective organizational influencing skills required.

• Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details

• Demonstrated ability to develop and implement strategy and process improvement initiatives.

• Experience in Operations, Audit, Testing or Quality Control / Assurance.

• Knowledge of Compliance rules, regulations, risks and typologies.

• Strong project management skills.

Education:

• Bachelor's/University degree, Master's degree preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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