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Level 3 Authentications Support Engineer

Job Req ID 25821925 Location(s) Irving, Texas; Tampa, Florida Job Type Hybrid Job Category Technology

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Overview of the Role

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Do you want to be part of an exciting work environment of securing the applications by providing various authentication types that gives business a competitive edge?

We are looking for L3 Authentications Support Engineer to integrate the different flavor of web / mobile applications with the cutting-edge Authentication Products

Level 3 Authentications Support Engineer-

Job is customer facing and the Analyst will be primarily responsible for interacting with the application clients to understand their business requirement and provide them the proper authentication solution.

- will be reporting to the Global Sec Ops Operations manager, should have the good communication and leadership skills

- Will be responsible for integrating the applications with the authentication products, troubleshooting, documenting, and work with the business in all the phases (Development / Staging / Production)

- Should be a quick learner and independently take care of the task till closure without any hand holding

- Should adopt to the 24 / 7 operational infrastructure support model and extend the help during off hours if needed

- Should be capable of multitasking and work diligently under pressure

MUST have skills

SME knowledge on the Single Sign On (SSO) products with the web agent configuration experience
SME knowledge on the LDAP products i.e, ODSEE (Sun One LDAP) and Unbound Directory
SME knowledge on the SAML federation products for the various use cases like IDP / SP / WS / OAuth. etc
Should have very good knowledge in the Unix and Red hat Linux operating systems
Hands on troubleshooting experience with fiddler / IE http header
Understanding of the network related concepts like DNS / LB / TCP / DMZ. etc

Nice to have Skills

ITIL / CISSP certification
Compliance and risk management experience
Strong communication (both writing and verbal) and critical thinking skills

Qualifications:

-4-5 years of demonstrated information security experience

- Strong knowledge of software security for web and mobile applications

- Understanding of Java based application and experience in writing test / use cases

-Understanding of Software Development LiveCycle’s (SDLC)

-Self-motivated with the ability to work independently and as a team member with minimal direction

Education Level

- Bachelor of Engineering degree in Computer Science or 4 year equivalent degree

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jan 20, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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