VP Finance CRO CAO Team – Internal Issue Management (Hybrid)

The Finance Chief Risk Office (CRO) team provides risk management oversight of the Finance function, including effective risk challenge and mitigation of risk for capital, liquidity and interest rate risks, Treasury investments, and private equity investments, and ensures compliance with all risk-related regulatory requirements. The Finance CRO Chief Administrative Office (CAO) team is responsible for execution, governance, and control oversight of Finance CRO, including: (i) regulatory and audit communications; (ii) transformation agenda; (iii) policies, supporting standards and procedures, and training; (iv) reporting to Board and committees; (v) internal controls; and (vi) employee engagement across the Finance CRO organization. The Internal Issues team member will be responsible for internal issue management and oversight in compliance with firm Policy and Standards.

Key Responsibilities

• Manage Issue management while working directly with Finance CRO teams.    
• Own continuous review, and improvement of audit interaction process to ensure consistency across Finance CRO.
• Support Issue remediation efforts and activities primarily focused on the oversight of timely issues remediation, review and challenge.
  • Oversee/verify Issues are opened and have appropriately addressed identified control deficiencies.
  • Provide guidance on Issue and Corrective Action Plans (CAPs) language.
• Follow the principles behind the 4 C’s of Issue descriptions, and S.M.A.R.T. CAP outline as per the Global Issue Management Policy.
• Centrally monitor and report on the progress of Audit/Exam engagements, Issues, Consent Order progress and any other dependencies.
• Monitor the new KRI/KPI Metrics and create data analytics dashboards to track metrics and progress, escalating to senior management as required.
• Act as SME to senior stakeholders and /or other team members. Coordinate collation and production of materials for relevant governance forums.
• Build a strong understanding of core controls platforms, including, but not limited to Audit/Testing Methodologies/Principles, and Integrated Corrective Action Plan System (iCAPS).
• Have a general understanding of the drivers behind control performance Citi

This role will provide the candidate with the opportunity to develop solid understanding of the Finance CRO organization, to contribute to the definition and roll-out of solutions aimed at mitigating operational risk, and to build relationships with key stakeholders in regional and functional units.

Qualifications

• 5-10 years or relevant experience in financial services industry.
• Risk, Finance, Audit, Operational Risk, Controls experience preferred.  Project Management experience a plus.
• Familiarity with Citi’s iCAPS is highly preferred
• Relevant Tableau experience would be very useful
• Exceptionally strong interpersonal and people management skills and ability to interact with all levels of management particularly at the Director and Managing Director level.
• Excellent planning and task management skills; ability to see the bigger picture as well as maintain strong focus on day-to-day execution.
• Ability to influence teams, with non-direct reporting lines, including teams comprised of senior managers.
• Quick learner, with ability to understand complex requirements and translate into clear and simple guidance for the business.
• Methodical and proactive thinker with strong organizational and follow-up skills.
• Proven time and task management skills with the ability to multi-task effectively and promptly.
• Highly proficient in Excel and PowerPoint .

Education

• Undergraduate degree in Finance, Economics, or a technical discipline.
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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