VP / Infrastructure Sr Manager

The Infrastructure Senior Manager is an intermediate level role responsible for driving development operations and Infrastructure support working closely with Technology Infrastructure team. The overall objective is to coordinate, manage and identify Performance bottlenecks across the application tech stack and suggest fixes, work closely with development teams.

Responsibilities:

• Evaluating and improving performance of the applications and systems, this include planning and design load and performance testing. Identifying performance bottlenecks, recommending optimization to enhance efficiency and scalability of the applications. Deep understanding on systems performance both and Data bases, Applications and BI tools.

• Ability to work with cross functional groups such as larger development groups, Infrastructure and operations teams.

• Design, develop and execute performance testing strategies. Identify bottlenecks on application side and on HW side. Analyze the logs and suggest improvements to development teams.

• Good knowledge on performance monitoring tools, AppDynamics ,Kibana and analyzing AWR reports

• Apply technical expertise to strategize for current/future technological developments and serve as point of contact for technical questions

• Apply knowledge of concepts and procedures to resolve issues

• Demonstrate in-depth knowledge of how Technology Infrastructure integrates within the overall technology function to achieve business goals

• Provide evaluative judgment based on analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.

• Ensure ongoing compliance with regulatory requirements, evaluate controls to help mitigate negative outcomes through prevention, detection and correction

• Persuades and influences others through communication skills; may negotiate with external parties

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Ability to manage teams. 

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience in a Technology Infrastructure role with people management experience

• Experience with Performance Engineering; and Database and Application systems

• Project management experience

• Ability to communicate technical concepts to non-technical audience

• Experience in a Financial Services or large complex and/or global environment preferred

• Ability to develop projects required for design of metrics, analytical tools, benchmarking and best practices

• Effective written and verbal communication skills

• Effective analytic/diagnostic skills

• Ability to partner with virtual and in-person teams, define goals to a team, and work under pressure or to a deadline

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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