Business Unit Manager - SVP

About Citi

The Business Unit Manager is a senior management-level position in the Enterprise Data Office (EDO) Business Execution (BE) Team responsible for accomplishing results through the management of a professional team or department. The team drives the overall administrative activities of the business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Unit Manager coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs and ad hoc projects as necessary.

The role requires strong analytical, interpersonal and leadership skills that rely on influence and building effective partnerships to execute on our delivery plans and controls in a systematic, measurable, and effective way.

A successful candidate will have the following attributes:

Responsibilities:

• Maintain the operating rhythm with the leadership team focusing on key priorities, routines and deliverables

• Partner with Data Lead and Senior Leadership team and Business Execution peer teams to deliver on the teams objectives

• Drive administrative, operational, reporting and quality improvements through partnership with internal teams

• Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity

• Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters

• Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing

• Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy

• Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed

• Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the department

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Develop financial projections based on risks and opportunities

• Ensure compliance with financial guidelines, company policies and relevant legal regulations.

• Detail oriented and strategic thinker that can prioritize and multi-task between the several budget priorities

Business Management

• Support the Data Lead organization in the delivery of commitments and drive implementation of strategy

• Understand financials and drivers

• Assist Business Unit Head in responding to changes in the environment

• Manage budgetary requirements and relevant processes

Governance, Risk & Controls

• Assist in internal audit reviews, providing materials and address concerns arising from these reviews

• Ensure the business is run in compliance with all internal and regulatory standards

Human Capital Management

• Ensure the people strategy and organizational capabilities are aligned to business strategy

• Support the Sales heads managing the headcount and hiring processes  

• Support the leadership team in overseeing VOE (Voice of Employee) work streams in partnership with Communications and HR teams

Experience, Skills and Capabilities:

• Leadership skills to support a large, complex global organization

• Understanding of the Risk and Controls environment

• Excellent interpersonal and communication skills

• Credibility to lead, manage, motivate and influence others across geographies and functions 

• Superior problem-solving skills; pragmatic approach to ensure limited resources are directed appropriately

• Excellent written and verbal communication skills

• Have a strong attention to detail and organizational skills

Qualifications:

• 10+ years of experience in financial services

• Experience working in global and complex settings with multiple stakeholders

• Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts

• Proven ability to work in a team of diverse skill sets and cultures

• Proven ability to work in high-pressure, time-sensitive environments

• Consistently demonstrate clear and concise written and verbal communication

• The ability to navigate a cross functional organization

• Strong understanding of financial concepts

• Problem solving attitude

• A Risk and Control mindset

• Project management capabilities

• Sense of urgency, passion for results and personal accountability for achievement

Education:

• Bachelor's degree/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.