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Director - Equity Operations - Transformation lead - Program Manager (Hybrid)

Jersey City, New Jersey

Job Type: Hybrid

Job Req ID 25865766
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Overview

Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

  • Cross-Functional Collaboration

  • Credible Challenge

  • Risk Management

  • Data and Results Driven

  • Accountable

  • Adaptable

Responsibilities

The Equity Operations transformation lead will be responsible for leading and executing strategic transformation initiatives supporting to the equity operations function. This global role requires a strong knowledge in equity markets with robust change management skills to drive operational excellence, efficiency and scalability to support business growth, ongoing regulatory adherence and risk reduction. The ideal candidate will have a deep understanding of equity operations, a strategic mindset, excellent communication skills and a proven track record of successful program execution and stakeholder management. In addition, this role will work closely with technology partners, cross functional groups outside of operations and business leads to ensure a comprehensive approach to planning, delivery and alignment of strategy and goals


Responsibilities:

  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
  • Manages a functional area by applying a broad and comprehensive understanding in multiple functional areas as well as underlying business principles.
  • Identifies stakeholders in key organizations and build and manage relationships with each stakeholder.
  • Directs the creation of multiple programs of work and manage their alignment to business goals and budget adherence
  • Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
  • Leads the identification and drive resolution of issues, including those outside established programs of work.
  • Works with stakeholders to ensure program scope definition meet business objectives and partner with Program Sponsor to ensure business case/cost benefit analysis is in line with business goals.
  • Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
  • Assists program team in negotiating for resources owned by other departments in order ensure the program is completed within stated time lines.
  • Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
  • Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
  • Manages a team of employees and coach and evaluate performance and makes recommendations for pay increases, promotion etc.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 15+ years of experience, including 8-10+ years' managerial experience
  • Demonstrate a consistent track record having worked as a Program or Portfolio Manager, Department head, managing teams and large, strategic cross-functional projects
  • Previous program/project management, consulting, technology and/or management
  • CAPM, PMP, PgMP and/or MBA are a plus

Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Jersey City New Jersey United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 29, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply Now

Success Stories

Usman B.

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Usman B.

Risk & Controls Transformation Lead
New York

Cynthia D.

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Cynthia D.

Mexico Transformation Head

Dan F.

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Dan F.

Data Operating Model and Governance Program Lead
New York

SHAHZAD A.

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”

Shahzad A.

Data Tooling and Capability Head
Singapore

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