SVP, Delivery Group Manager (Hybrid)

The Delivery Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Manages multiple delivery teams or an architecture functional area (depending on size of business).
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations and other personnel actions.
• Develops the delivery strategy for a group (portfolio) of IT systems.
• Develops and recommends solutions that conform to enterprise standards.
• Supports the business/clients in evaluating and articulating the benefits of a solution to stakeholders.
• Analyzes and evaluates strategic technologies offered by vendors.
• Exhibits sound understanding of theories and practices in multiple related areas.
• Shares responsibility for budget, policy formulation and planning.
• Requires evaluative judgment based on analysis of factual information in complicated or novel situations; uses multiple sources of information.
• Impacts engineering through responsibility for planning, finances/ budget, end results and setting of policies.
• Influences and negotiates with senior leaders (across functions); may communicate and negotiate with external parties.
• Performs other job duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years relevant experience
• Consistently demonstrates clear and concise written and verbal communication
• Management and prioritization skills
• Ability to develop working relationships
• Ability to manage multiple activities and changing priorities and work under pressure to meet tight deadlines
• Self-starter with ability to take the initiative and master new tasks quickly
• Methodical, attention to detail

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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