Assistant Vice President, Investment & Insurance Ops Lead

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.  The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.  We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Investment & Insurance Ops Lead - Hybrid (Internal Job Title: Ops Sup Sr Analyst– C12) based in Hong Kong.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• New product setup, static data maintenance for Wealth Asia North insurance business
• Insurance policy processing, initial & recurring premium billing, premium manual debits, refunds, payment to underwriters.
• Insurance commission reconciliations, accruals, booking revenues, management reporting.
• Lead the Insurance & Investment operations functions discussions. interact with internal stakeholders including product, sales, operations & technology, risk & control and external stakeholders for the wealth products.
• Review, apply appropriate controls, seek delegation approvals, and approve for financial entries.
• Ensure compliance with government regulations as they pertain to retail accounts serviced through the evaluation and implementation of appropriate control and testing measures.
• Facilitate alignment of the operations process support for new product, new feature launches, technology enhancements and process streamline.
• Monitor team’s performance, ensuring quality & efficiency, resource planning, budget management & formulation of procedures.
• Provide evaluative judgement based on analysis of information and in-depth knowledge of policies and procedures in complicated and unique situations.
• Acts as SME to senior stakeholders and /or other team members, serve as an analytical and/or procedural expert, representing a unit or team on cross function operational processes and project deliverables and has the ability to operate with limited level of direct supervision.
  Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5+ years of relevant experience
• Minimum 2 years managerial experience with strong ability to drive and motivate team.
• Experience with automated end-to-end sourcing tools.
• Proficient in Microsoft Office
• Ability and experience working in a fast paced, high-pressure environment.
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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