VP, Relationship Manager, Commercial Subsidiaries Group, Citibank Malaysia (Hybrid)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

We’re currently looking for a high caliber professional to join our team as VP, Relationship Manager, Commercial Subsidiaries Group, Citibank Malaysia - Hybrid (Internal Job Title: CSG Relationship Manager - C13)based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The CSG Relationship Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

In this role, you’re expected:

• Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations

• Introduces solutions to clients in building and strengthening an effective portfolio;

• Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs

• Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;

• Identifies cross-sell opportunities to deepen and increase share of wallet;

• Maximizes client experience by proactive sharing markets updates, trend and intelligence;

• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate

• Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)

• Networks with clients to identify avenues for new business opportunities;

• Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes

• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 8-10 years of experience

• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients

• Demonstrates sound credit skills by being able to structure more complex deals, which can include capital market transactions

• Demonstrate advanced understanding in credit documentation, which including negotiation of terms with client and internal stakeholders.

• Demonstrates advanced level of Early Warning Detection skills

• Demonstrates advanced credit skills; able to structure all type of credit deals

• Ability to work effectively in team setting

• Ability to coordinate multi-functional teams to provide an exceptional client experience.

• Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)

• Ability to work under pressure while making sound decisions

• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities

• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience

• Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.

• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients

• Able to quickly adapt priorities based on the latest data insights

Education:

• Bachelor’s/University degree, Masters degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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