Internal Audit Cross-Disciplinary Controls Lead Analyst - C13

Job Description

Business Summary

The Internal Audit (IA) Business Controls team within IA’s Chief Operating Office (COO) enables consistent adoption of firm-wide risk & control standards, frameworks and policies with dedicated controls governance and legal expertise. This is accomplished via various sub-teams including: Controls Governance, Controls Management, Issues Management, Quality Monitoring, Retrospective Reviews, and IA Legal Counsel, all of which work together to drive controls excellence in Citi Internal Audit.

Role Summary

The Internal Audit Cross-disciplinary Controls Lead Analyst (Lead Analyst) will primarily support the work of the Retrospective Reviews, while partnering with lateral Business Controls sub-teams and other Internal Audit partners. The Retrospective Reviews team is responsible for championing and facilitating IA’s review and analysis of adverse events and regulatory feedback impacting Citibank thereby enabling disciplined, agile, and timely identification of opportunities to enhance IA processes and controls.

The Lead Analyst will manage assigned Retrospective Review engagements throughout their lifecycle, from identification and scoping to closure and reporting. Additionally, the Lead Analyst will engage with colleagues, stakeholders, and functional partners to translate observations and insights from Retrospective Review engagements into meaningful and impactful actions in favor of IA’s ongoing success. Lastly, the Lead Analyst will also contribute to the continuous improvement of the Retrospective Reviews processes and tools, thus taking ownership over the program’s evolution.

Job Responsibilities

Key responsibilities include, but are not limited to:

• Monitor and identify trigger events and regulatory correspondence impacting Citibank that may require Retrospective Reviews, in line with program procedures
• Manage Retrospective Review engagements including conducting kick-off meetings with stakeholders and providing follow-up support to drive an effective and timely process
• Review and challenge stakeholders’ Retrospective Reviews results to provide an independent assessment of their quality of rigor with a focus on problems definition, root cause analysis, mitigating actions, and broader solutions/opportunities
• Prepare briefing materials for completed engagements to support reporting to oversight forums such as the Internal Audit Business Risk and Controls Committee (IA BRCC)
• Participate in frequent Retrospective Reviews team stand-up meetings to discuss the status of Retrospective Reviews portfolio, prioritize efforts, troubleshoot challenges, and challenge each other via productive debate
• Drive and execute special projects geared towards continuously enhancing the Retrospective Reviews ability to impact desirable change in Internal Audit. This includes program expansions, process and tooling improvements, and team skills and knowledge development
• Cultivate and foster productive relationships with stakeholders to strengthen the program’s and IA’s capabilities to harness opportunities to improve its control environment and ability to meet its assurance objectives
• Collaborate on and support broader IA projects and initiatives, as appropriate
• Mentor and coach junior team members and colleagues, as appropriate

Competencies

• Ability to operate autonomously with a limited level of direct supervision.
• Exercises strong independent judgement and sense of entrepreneurialism
• Acts as SME to senior stakeholders and / or other team members.
• Ability to influence / manage team members.
• Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetable
• Consistently demonstrates clear and concise written and verbal communication
• Effective negotiation skills
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis, and leveraging other subject matter experts
• Manage project scope by assessing requirements changes, determining, and conveying impact on budget, time, and risk
• Manage client expectations, anticipates operational and tactical risks, and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues, and escalate to immediate manager where required
• Advanced MS Word, Excel, and PowerPoint and proficient in SharePoint, MS Project, Visio, and Adobe Acrobat Professional.

Knowledge /Experience

• Bachelor’s/University degree or equivalent experience, Master’s degree preferred.
• 6 - 10 years of experience in Internal Audit / Risk and Controls / Operational Risk / Lessons Learned Processes / Project Management—or combination of these—preferably in the financial services industry or in management consulting.
• Ability to develop project plans, manage individual deadlines and goals
• Experience working with data analysis, metrics, storytelling, and reporting
• Exceptional interpersonal and people management skills with prior experience interfacing with senior management
• Familiarity with Citibank’s governance, risk, and control systems preferred, in particular, MCA, iCAPS and RET.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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