IT Project Senior Analyst

Introduction

Citi's Supplier Finance Development team is seeking a highly motivated and experienced Scrum Master to facilitate and guide our agile development processes. This role is critical in ensuring the successful delivery of high-quality software solutions for our supplier finance programs. The Scrum Master will be responsible for promoting agile principles, coaching the team, removing impediments, and fostering a collaborative environment. This position requires a deep understanding of Scrum methodologies, excellent communication skills, and a passion for continuous improvement.

Responsibilities

• Facilitation and Coaching:

  • Facilitate Scrum events, including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, ensuring they are productive and efficient.

  • Coach the development team on agile principles and practices, helping them to become self-organizing and high-performing.

  • Guide the team in effective backlog management and sprint planning, ensuring alignment with product goals and priorities.

• Impediment Removal:

  • Identify and remove impediments that hinder the team's progress, escalating issues to appropriate channels when necessary.

  • Work with the team and stakeholders to resolve conflicts and promote collaboration.

  • Ensure a smooth and efficient workflow, minimizing disruptions and maximizing productivity.

• Collaboration and Communication:

  • Foster a collaborative and transparent environment, encouraging open communication and knowledge sharing.

  • Work closely with the Product Owner to ensure the product backlog is well-defined, prioritized, and understood by the team.

  • Communicate project status, risks, and issues to stakeholders, providing regular updates and managing expectations.

• Process Improvement:

  • Continuously evaluate and improve the team's processes and practices, identifying areas for optimization.

  • Promote the adoption of agile best practices and industry standards.

  • Facilitate discussions and experiments to identify and implement innovative solutions.

• Metrics and Reporting:

  • Track and report on team performance metrics, such as sprint velocity, burndown rates, and defect density.

  • Use data to identify trends and areas for improvement.

  • Provide regular reports to stakeholders on project progress and team performance.

Required Skills

• Technical Skills:

  • A solid understanding of software development methodologies, including Scrum, Kanban, and SAFe.

  • Familiarity with agile project management tools, such as Jira, Confluence, or Azure DevOps.

  • Basic understanding of software development technologies and architectures.

  • Experience with continuous integration and continuous delivery (CI/CD) practices.

• Soft Skills:

  • Excellent communication, facilitation, and coaching skills.

  • Strong problem-solving and conflict-resolution abilities.

  • Ability to influence and lead without direct authority.

  • A passion for continuous learning and improvement.

  • Strong interpersonal skills and the ability to work effectively with diverse teams.

• Experience and Certifications:

  • Bachelor's degree in computer science, engineering, or a related field.

  • Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.

  • Proven experience as a Scrum Master in a software development environment.

  • Experience working with distributed teams and stakeholders.

  • Experience in the financial services industry, particularly with supplier finance programs, is a plus.

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Most Relevant Skills

------------------------------------------------------

Other Relevant Skills

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.