Compliance Delivery Analyst - Real Estate

Real Estate services (RES) provides services and premises that are cost effective, safe, and productive to Citi Businesses, through a network of regional offices and a team of international realty advisors. RES manages approximately 2,500 properties (36 MM Sf) and supports businesses through the development and maintenance of office buildings, data centers and branches. The products and services include premises acquisition and disposal, construction (including fit outs, moves and changes), maintenance, facilities management, and utilities supply.

The RES F&C Compliance Delivery Analyst role is specifically tasked with actively monitoring project documentation and implementing the necessary corrective actions to maintain compliance throughout the project lifecycle. This role will ensure projects adhere to Citi relevant policies and procedures, including maintaining project documents such as contracts, permits, certificates of insurance, etc. This role will also support project delivery with the administration of project activities in Citi systems (REALM, Intralinks, P2P, CASP, etc.) and the coordination of project initiation, purchase orders, change orders, invoices and close out in those platforms.

Key Responsibilities:

• Provides guidance to project teams on Citi Policy, Procedure and Standards relating to operational requirements, as well as provide interpretation of internal compliance procedures and guidelines.
• Support Project Management staff by submitting Project Initiations and creating new projects in REALM, including Scope Agreements (pre-funding) and performing quality checks.
• Create Purchase Requisitions based on supporting documentation and submit for approval in REALM and P2P
  • Perform compliance checks and upload documentation in REALM, including but not limited to: Vendor proposal documents, Bid Summary, Procurement Summary, Certificate of Insurance, Vendor Contract, CASP Evidence, Contractor State License, etc.
  • Other Compliance checks include:
    • Scope and rates comply with the Master Service Agreement (MSA)
    • Contract values match the bid summary, recommendation forms and vendor proposals
    • Certificate of insurance is valid for the duration of project works and terms and conditions align to scope of work
    • Bid Summary and Vendor Recommendation Forms are appropriately approved
    • Bid Exceptions are uploaded to REALM once approved
    • Confirm vendor is active in Citi Approved Supplier Program (CASP) system
• Ensure invoices are submitted to the correct project, purchase order and that it does not exceed the vendor requisition amounts and submit invoices for approval
• Initiate Physical Close of project at direction of PM staff, including system changes and notifying Controllers/finance to begin asset depreciation
• Financial Close
  • Confirm vendor outstanding invoices and ensure invoices are received in a timely manner
  • Complete negative change orders to close Purchase order commitments in REALM or P2P
  • Upload the Project Closeout Checklist and all closeout documents to approved storage locations
  • Issue notification to Controllers/finance requesting Financial Close of the project
  • Systematically close project in REALM

Qualifications/Experience:

• Experience working in cross-cultural global teams is an advantage
• Knowledgeable in end-to-end P2P Purchase Order to Payment processes preferable
• Proficiency in Procure to Pay type of systems
• Proficient in the use of office applications (MS Word, Excel, PowerPoint, etc.)

Skills/Competencies:

• Strong organizational skills and attention to detail  
• Ability to prioritize tasks and meet deadlines 
• Excellent English written & verbal communication skills
• Able to think out of the box
• Strong analytical skills
• Effective time management, documentation and organizational skills
• Action-oriented, logical and rational
• Analytical and organized, with attention to detail
• Flexible and team-oriented, willing to learn and share experience with other team members
• Has a strong sense of urgency

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