Trade Operations Readiness SVP - C14

The Operations Readiness Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business.

This role requires project management skills and is a part of broader Operations Transformation group and will have additional opportunities to have experience and lead some of the initiatives.

In Citi, you will be responsible to ensure that approximately 2500 Trade Operations personnel across the globe are ready for business after system-wide changes are implemented.

It is also important to have Trade products and processes and related subject matter expertise. Excellent communication skills, and presentation skills are required to manage Operations, Business, and Technology stake holders. Provide insight for operations process nuances to partners. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

This role requires passion to understand strategic priorities, system changes and new capabilities and tie them to operations processes. Lead a team of professionals tasked with creating training materials and providing trainings to operations teams. Own the readiness strategy execution. Ensure the team delivers on coordination, tracking, training, and drive system Sanity and Production Validation Testing.

The role requires providing visibility to senior management on the changes and corresponding commercialization and realization of agreed KPIs.

For the first year, this role will be aligned to Singapore time zone and first half of US Time Zone.

Responsibilities:

• Work with Business, Technology, Ops, Agile ART contacts, and broader global stake holders to understand and deliver Operations Readiness on continuous basis.
• Lead Trade Operations Readiness team to deliver strategic initiatives by being instrumental in the planning process, collaborate with various Agile ARTs and cross functional trade teams.
• Play instrumental role in setting up OR processes.
• Explore improvement opportunities, analyze impact, and provide proactive initiatives.
• Interpretation, analysis, and communication of complex data from various sources and leverage the same to solve problems.
• Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services.
• Has the ability to operate with a limited level of direct supervision.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Ad hoc Ops projects coordination.
• SME support to Ops for all Trade Products and systems.
• Commercialization tracking and reporting.
• Critical commercialization issues escalation and tracking.
• Ensure team review test cases for PVT.
• Escalation points for stakeholder enquiries.
• Attend Project governance meeting.
• Maintain the stakeholder management and communication plans.

Knowledge / Experience:

• Minimum 10 years of experience in Operations/Technology roles working within a Global team with comprehensive knowledge of TTS Trade Operations & Technology.
• Managed and lead projects.
• Proven record of strong analytical and problem-solving skills.
• Proven record of Stake holder management/co-ordination and/or Project Implementation/Commercialization experience with Agile methodology.
• Understanding of Trade processes and Systemic Process flows.

Skills:

• Organizational and co-ordination skills - Strong inter-personal and stakeholder management skills.
• Good oral and written communication skills - Effective Documentation & Presentation skills.

Competencies:

• Confidence, Positive approach, and Self-motivation.
• Ability to engage confidently with Global and Regional partners.
• Enthusiasm, Commitment and Strong desire to work in Operations & Technology.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting