Vice President - Business & Corporate Communications

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

The Business & Corporate Communications Intermediate Senior Lead is a seasoned professional who integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and external/internal audiences. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.

Responsibilities:

• Develop and implement strategic communication programs for external audiences

• Formulate communication strategies for respective businesses and functions including for Citi’s GCCs

• Formulate positioning statements to manage business/ brand issues that may pose reputational risk to the franchise

• Compile and create media briefing decks/external talk points, etc. for CCO, global leaders and business heads

• Ensure all legal, regulatory and compliance issues are addressed in all communications undertaken on behalf of the businesses

• Compile and keep current business information and fact sheets

• Co-ordinate with external agencies to deliver communication objectives

• Operate as a first-point media contact for all issues relating to Citi’s businesses in country.

• Look for appropriate media opportunities/new pitching ideas to promote Citi brand and various businesses/products

• Advise senior management and approved spokespeople on media opportunities and issues as they develop

• Provide strategic advice and coaching to media manager on various projects and review all written materials

• Plan and coordinate media analysis and manage vendors

Experience:

• 8+ years relevant work experience (banking, financial services) within business and corporate commuunications

• Understanding of banking and financial services sector, particularly corporate, commercial and investment banking businesses

• Ability to build and deliver communication narrative for the franchise aligned to global and franchise objectives

• Strong and sustained media relationships in banking & financial services

• Experience in managing reputation matters and crisis communications

• Excellent stakeholder management skills including flexibility to work with stakeholders across markets

• Ability to advise, influence and challenge aligned to the firm’s objectives

• Familiarity with documentation, processes and controls

Education:

• Bachelor’s/ Master's degree in business management, communications, marketing or another related field

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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