SVP, CEO Communications - C14 - (Hybrid)

The Enterprise Services and Public Affairs (ESPA) team’s mission is to enhance how our internal and external stakeholders — including colleagues — perceive and experience Citi by protecting the reputation of the firm, its businesses and the brand. The Global Communications team is an agile, high-impact group that nimbly covers a broad scope of responsibilities ranging from executive communications to corporate culture and reputation.

Our team thrives in a fast-moving, intellectually curious and solution-oriented environment. If you bring a client-oriented mindset, excellent judgment, a passion to learn and a great sense of humor, you’ll fit right in.

About the role

We’re looking for a sharp, strategic and high-stamina communicator to join Citi’s executive communications team. This role is focused on writing for our CEO, Jane Fraser. You’ll help articulate her voice, vision and strategy across speeches, blogs, op-eds, talking points and more—supporting her as she leads Citi through a historic transformation.

This is a fast-paced, intellectually rigorous role that requires exceptional writing skills, sound judgment, and a clear understanding of global business, financial services, and the broader macro environment. You’ll need to synthesize complexity, connect the dots across the firm, and help build credibility with audiences both inside and outside Citi.

The ideal candidate will bring significant experience in executive communications or political speechwriting and will thrive in a newsroom-style environment where quality and pace go hand in hand.

This is an exciting moment for Citi—and for this role—as we reshape the company and redefine how we engage with our clients, our employees and the world.

Responsibilities

• Write speeches, talking points, op-eds, blogs and thought leadership content for Citi CEO Jane Fraser.

• Help craft and communicate Jane’s voice, vision and strategy in a way that inspires action and builds trust among internal and external stakeholders.

• Monitor global news and business trends to ensure content is relevant, timely and positions Citi as a leading voice on key issues

• Partner with the Communications team to ensure consistency and alignment across Citi’s corporate narrative.

• Research, write, edit and package high-quality content at pace, often on tight deadlines.

• Collaborate with senior stakeholders and subject matter experts to shape messaging and secure approvals.

• Develop and execute content plans in coordination with broader communications campaigns.

• Contribute to multimedia storytelling across channels including intranet, email newsletters, digital signage and an internal audio app.

• Make thoughtful, strategic decisions to safeguard Citi’s reputation and ensure content complies with all relevant laws and policies.

• Report to the Head of Content, Client and Technology Communications.

Qualifications:

• Bachelor’s degree in journalism, communications, marketing or a related field preferred.

• At least six years of professional experience, preferably within a large and complex organization and/or agency.Prior newsroom, newsletter or business journalism experience a plus.

• Demonstrate superior editorial, writing, research, copy editing (including AP Style) and fact checking skills, with meticulous attention to detail and a distaste for corporate jargon.

• The ability to learn complex financial and business topics quickly and translate them into compelling narratives and content using simple, accessible language.

• A practiced eye for visuals and design.

• Strong communication (written, verbal and interpersonal) skills, including tact, diplomacy and the ability to influence senior executives and a wide range of stakeholders, while managing internal approvals.

• Integrity, maturity, dependability and a positive professional attitude.

• Excellent organizational and project management skills.

• A willingness to dive into new opportunities and work with a “no task is too small” attitude, both individually and as a team.

• Deadline driven with the ability to manage time efficiently while working across multiple projects and assignments. Ability to be flexible with work hours, including some early morning and/or evening hours as needed.

• Proficient with software including Microsoft Word, Excel and PowerPoint.

• Familiarity with Gen AI tools and how they can support synthesis, editing and analysis.

• Team player with a track record of success in delivering high quality, thoughtful work and working effectively in a fast paced and dynamic environment within a heavily matrixed organization.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.