Client Onboarding Analyst

The Reference Data Services Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:

• Remediates data in the Clients and Security Coding systems

• Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis

• Liaises with other teams globally to ensure data quality is remediated

• Provides a high level of customer service to our internal stakeholders

• Owns ad-hoc projects from inception through to completion

• Provides tangible metrics to Management

Qualifications:

• Managing various data remediation work streams Projects Knowledge

• Experience of maintaining client static data within a capital markets environment

• Takes ownership of allocated work and is accountable

• Able to identify, trouble shoot issues and ultimately escalate

• Financial services related qualifications
  
  

What we offer:

• Competitive salary connected with annual salary review and discretionary annual performance bonus

• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)

• Hybrid model of work – from modern office and from home

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

• Structured onboarding process and extensive training offering (e.g., including Udemy, Degreed)

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

• Unlimited development opportunities within Citi global network.

• Exposure to a wide range of internal stakeholders as well as to senior management
  
  
  
  

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