Asset Servicing Group Mgr - C14 - PUNE

Citi Overview: 

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. 

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.  

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.  

Markets Operations Pune Overview: 

Our Operations groups are core to the success of the Markets business.  We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience.  A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities.

We are currently building a new team for Markets Operations in Pune.  You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people. 

Role Overview  

This is an exciting opportunity to develop your career at Citi!   We are looking for enthusiastic and energetic team players, with a strong work ethic, to join our Markets Operations team. 

The Asset Servicing Group Manager is accountable for management of complex/critical/large professional disciplinary areas specific to Income Events.  Leads and directs a team of professionals and accountable for the end results of the area. Requires a comprehensive understanding of asset servicing functions as well as an understanding of how the securities and derivatives businesses interact with this group.  Accordingly, there is a need to apply in-depth understanding of the business impact of technical contributions.  Strong commercial awareness is a necessity.  

Excellent communication skills required in order to negotiate internally, often at a senior level. External communication with Citi’s clients will be necessary. Exercises control over resources, policy formulation and planning. Involved in short- to medium-term planning of actions and resources for the group. Full management responsibility of the Asset Servicing Income team, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• This role will manage reconciling and processing income related to Corporate Action events

• These activities include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events

• Be a senior escalation contact for internal and external stakeholders. Understand the scope of the issues and escalate accordingly, providing guidance to team members as needed, and developing remediation plans

• Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions

• Manages regional alignment, develops organizational strategies, and builds credibility and trust with regional partners and management.

• Manages multiple high priority visible projects, manages vendor relationships, and appropriately leverages and allocates necessary resources

• Demonstrates an in-depth understanding of how own area integrates within the overall function to achieve objectives

• Identify potential risks or gaps and actively manage the streamlining of related work processes within your team (process, technology, etc)

• Creates budget and manages distribution and exceptions

• Presents, analyzes and validates data to develop valued added solutions to increase productivity and efficiencies

• Executes on all other duties as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience

• Senior to advanced level experience in a related role with commensurate experience in people management.  Able to drive own performance, as well as motivate, energize and develop team members

• Strong risk management and control mind-set; understanding of the critical risks and necessary controls related to corporate action processing

• Demonstrated success dealing with management.

• Ability to demonstrate and apply comprehensive understanding of concepts and procedures

• Ability to exhibit strong and influential communication skills with a senior level audience (internally/externally)

• Demonstrated understanding of industry and best practice

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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