Citi Commercial Bank - Digital Relationship Manager

We live in an increasingly complex world.  Companies these days are either born global or are going global at record speed.  Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives.  Citi is a bank that’s uniquely positioned for this moment.  Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot.

Shape your Career with Citi

Citi’s Banking franchise is organized around three lines of business:  Investment Banking, Corporate Banking and Commercial Banking.  The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates.

We’re currently looking for a high caliber professional to join our Digital, Technology & Communications (“DT&C”) team as Digital Relationship Manager based in Singapore. 

Our goal is to provide industry leading coverage to companies operating in the ‘new economy’, traditional technology and communications industry. Join the dynamic team in the Digital, Technology & Communications (“DT&C”) as a Digital Relationship Manager, where you will focus on high-growth clients and prospective clients operating in the segment. This role requires you to leverage your deep industry knowledge and strong analytical skills to offer customized financial solutions that address the unique needs of our clients in a fast-growing segment. You will play a pivotal role in fostering and expanding client relationships, driving business growth, cross-selling Citi’s suite of products and services, and ensuring our clients navigate the rapidly evolving landscape of technology and telecommunications with confidence and success. Successful candidates integrate in-depth segment knowledge with a solid understanding of industry standards and practices.  The candidate must be able to apply analytical thinking and knowledge of data analysis tools and methodologies.

In this role, you’re expected to:

• Actively engage with clients to understand their business needs and objectives.
• Develop and maintain strong, long-term relationships with key decision-makers in client organizations.
• Anticipate client needs and proactively propose appropriate banking products and solutions.
• Stay abreast of industry trends, market developments and regulatory changes in the DT&C segment.
• Leverage your knowledge to provide relevant insights and guidance to existing and prospective clients, helping them navigate industry challenges and opportunities.
• Originate transactions by staying connected to the ecosystem of investors, start-ups, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen Citi Commercial Bank (CCB)’s relationship with these partners.
• Working closely with senior RMs, product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs.
• Identify cross-sell opportunities to deepen and increase share of wallet.
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate.
• Assess and manage credit risk by conducting thorough financial analysis and due diligence on clients.
• Ensure compliance with internal policies, regulatory requirements, and industry standards.
• Maintain a high standard of ethical behavior and professional conduct.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of relevant experience in commercial banking or corporate banking, with a focus on the TMT sector.
• Strong understanding of the new economy and traditional TMT industry dynamics, trends, and challenges.
• Proven track record in client relationship management and business development.
• Demonstrates intermediate knowledge of credit skills and Early Warning Detection.
• Demonstrates intermediate understanding of accounting principles, financial modeling, and financial statement analysis.
• Proven leadership ability with excellent interpersonal skills.
• Communicates views with clarity and confidence.
• Maintains contact with key stakeholders to proactively seek input as appropriate.
• Aggressive and hungry to create new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients' needs.
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients.
• Positive mindset with “can-do” attitude, willingness to go extra miles for providing sound advice and effective services to clients.
• Able to anticipate client requests/needs and resolves queries in a timely manner, leveraging internal resources.
• Must have a sharp business development focus and demonstrative innovative approaches.
• Demonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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