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Cash and Trade Processing Analyst 2 - SYDNEY

Job Req ID 24815453 Location(s) Sydney, Australia Job Type On-Site/Resident Job Category Transaction Services

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At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we have been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life.

We are currently looking for a high caliber professional to join our team as Cash and Trade Proc Analyst 1(Internal Job Title: Cash and Trade Proc Analyst 1 - C10) based in Sydney, Australia. Being part of our team means that we will provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
We empower our employees to manage their financial well-being and help them plan for the future.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you are expected to:

The Cash and Trade Proc Analyst 1 is an intermediate level role responsible for executing complex transactions and responsible for providing Citi’s Trade clients with Service support. The overall objective is to act as a subject matter expert while processing all trade transactions. The candidate will drive the effective execution and be responsible to process and deliver premium client service to our base of corporates, commercial, financial Institution and Global Subsidiary clients.

Understand end to end processing of Trade products including but not limited to Bid Bonds, Performance Bonds, Financial Guarantees and Standby Letters of Credit.
Ensure transactions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements
Responsible for the pre and post processing functions attaching to our customer’s trade transactions
Ensure prompt payment and collection of any outstanding fees on our Trade Transactions with our clients
Handle customer inquiries and maintenance of service standards to ensure a prompt response to the customer
Keep knowledge up to date for trade and banking practices to deliver a premium service.
Recommend new work procedures and contribute to the development of process enhancements, customer service techniques, models and plans, as needed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Work closely with the Relationship Managers, TTS Trade Product, Sales and Operational teams to support Trade product and transactional services and on new business referrals

As a successful candidate, you would ideally have the following skills and exposure:

Bachelor’s/University degree or equivalent experience
2-3 years trade experience in a trade-processing department of a major domestic or international bank.
Knowledge of legal documentation standards an advantage.
Strong internal and external Customer service focus
Strong team ethics and continual willingness to learn from others and share knowledge.
Strong attention to detail
Ability to build relationships
Can identify opportunities to improve processes and assist the Business and it’s customers

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you will have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today!

https://jobs.citi.com/dei

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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