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Bank Account Completeness Analyst-C11

Job Req ID 25869975 Location(s) Tampa, Florida Job Type Hybrid Job Category Transaction Services
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Global Reconciliation Utility (GRU) is part of the Services, Markets, Banking & International and Client (SMB & IC) organization with presence in 13 countries across 4 regions. This position sits under Bank Account Completeness (BAC) Team within the GRU organization. BAC was a function within Bank Network Management (BNM) prior to the transition into the GRU organization.

This role will perform ongoing investigations to ensure completeness and accuracy of Citi’s bank account repository (ABACUS), coordinate Annual ABACUS Bank Account Attestation and monitor adherence to Citi's bank account procedure. The individual will work closely with many areas of the Firm (Bank Network Management, Finance, Operations groups, Funding units, Technology).  The candidate will additionally have external contact with Bank Providers.

The individual deals with most problems independently and has some latitude to solve complex problems. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner.

Responsibilities:

  • Annual Citi-Owned Bank Account Attestation: Analyze bank accounts not eligible for Straight Through Processing (STP) and investigate to identify appropriate account operator and funded by unit. Run KPI metrics and ad hoc reporting. Liaise with Citi internal contacts to obtain attestation for Citi-owned Bank Cash Accounts and investigate never attested accounts or accounts have not been attested for years.
  • Account Reference Architecture Exception Management: Perform ongoing investigations to ensure adequate remediation of exceptions for Citi-owned Bank Cash Accounts. Monitoring status of aged exceptions. Work closely with many areas of the Firm; get approval for account ownership and ensure data accuracy and completeness in ABACUS.
  • Multiple parallel projects: Own and investigate bank accounts assigned for no GL exercise, never attested initiative, control escalation and etc.
  • Analyze large disparate data, perform various reporting and UAT testing, communicate across various levels and geographies of the organization.
  • Effectively communicate with team members, management and business partners.

Ideal background:

  • 3-5 years of experience in the international financial services industry
  • Bachelor’s or University degree
  • Excellent written and verbal communication skills in English
  • Knowledge of Data Management policy requirements
  • Experience working collaboratively across various areas of the organization
  • Excellent planning and organizational skills and a self-starter person
  • Ability to communicate business rationale to internal and external counterparts
  • Good research and analysis skills
  • Advanced MS Excel skills
  • Preferred experience in banking operations

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Job Family Group:

Operations - Transaction Services

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Job Family:

Reconciliation and Proofing

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$62,620.00 - $87,380.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jun 12, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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