Cash & Trade Proc Intermediate Associate Analyst (Hybrid)

The Liquidity Management Service range of products offered by Citi assist clients to manage their income as efficiently as possible by providing general treasury management services like cash concentration, pooling and investments.

We are looking for an individual who has curiosity, drive, strong communication skills and the ability to execute and coordinate operational activities being a senior member of our operations team.

Responsibilities:

• Day to day management of internal and external client queries
• Supports transactional processing
• Proactively identify client issues and solutions
• Review interest conditions on active accounts for troubleshooting
• Identify, analyze and resolve the re-calculation of interest accruals, reconciliation discrepancies and/or sweeps failures
• Point person for the transition, alignment, and stabilization efforts of critical operations functions, especially during service disruptions
• Assist as required for control, risk, daily activities, and projects
• Provide coverage and leadership across all our internal partners, Products, Client Services, Electronic Channels, Client Delivery, Implementations, Technology and Support areas
• Participate and support resolution of system outages engaging with all relevant partners such Tech, Product and Client Service teams to mitigate client impact
• Review internal processes, procedures and client issues and provide insights and potential recommendations
• Assist in the production of weekly, monthly and quarterly department reports

Qualifications:

• Willingness to work in situations requiring analytical, interpretive, and problem solving
• Quantitative skill-set
• A detailed and independent thinking style
• Excellent organization and administrative skills
• Flexibility
• Client focused
• Willingness to learn and develop
• Willingness to work overtime, or a later shift if required (to be discussed during the interview).

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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