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Office of Privacy and Responsible Information Management Line of Business Compliance Lead

Job Req ID 25832871 Location(s) Tampa, Florida; Wilmington, Delaware; Irving, Texas; New Castle, Delaware Job Type Hybrid Job Category Compliance
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Serves as a senior horizontal compliance risk manager compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function Compliance teams, in order to partner to develop and apply Compliance Management System that proactively identifies and addresses risk through solutions that meet business and customer needs in a manner consistent with the Citi program framework.

Responsibilities:

  • Directing the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM. Translating ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs. Serves as a subject matter expert on Citi’s Compliance programs.
  • Knowledge of institutional businesses including Services and/or Markets.
  • Developing, attracting, and retaining talent; recommending staffing levels required to carry out the unit’s role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs. Mentoring and developing junior staff.
  • Providing oversight and guidance over the assessment of complex issues, structures potential solutions and drives effective resolution with stakeholders. Provides advice to ICRM colleagues on an ongoing basis with respect to applicability of policies, resolution of potential red flags or compliance escalations.
  • Identifying and assessing Citi’s key compliance risks. Ensuring compliance risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and all policies and processes established within the risk governance framework.
  • Managing ICRM initiatives as required, such as the implementation of new Compliance systems, controls, and related project management work efforts.
  • Monitoring adherence to Citi’s Compliance Risk Policies and measuring compliance risk through a robust control framework and ensuring that reviews are conducted consistently across each entity on a regular basis to confirm that controls identified are operating effectively.
  • Performing complex analyses of comparative data, preparing and presenting global reports related to compliance risk assessments, and monitoring of compliance related issues.
  • Partnering, collaborating and working with other areas within Citi, as necessary.
  • Assisting in the establishment of ICRM policies, procedures and controls to comply with these new or changed laws and regulations.
  • Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 15 years of total relevant experience
  • Significant knowledge and expertise of Privacy, Data Protection, and records management compliance laws, rules, regulations, risks and appropriate controls as well as the global regulatory environment.
  • Service and Markets background preferred
  • Highly motivated, strong attention to detail, team oriented, organized.
  • Excellent written, verbal and analytical skills
  • Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging.
  • Ability to interact and communicate effectively with senior leaders.
  • Experience in the design and implementation of Compliance programs
  • Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders.
  • Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse Business/Function
  • Experience with and previous exposure to internal or external control functions and regulators
  • Ability to challenge Business/Function management and escalate issues when appropriate.
  • Strong track record of effectively assessing and managing competing priorities.
  • Comfortable navigating complex, highly matrixed organizations
  • Comfortable acting as an agent for positive change with agility and flexibility
  • Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. Strong presentation and relationship management skills are essential.

Education:

  • Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; extensive experience in area of focus; previous experience managing a diverse staff
  • Advanced degree (e.g. JD, MBA) a plus

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Job Family Group:

Compliance

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Job Family:

Compliance Risk Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Mar 12, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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