Senior Business Analyst (Front Office Regulatory and Compliance)

SMaRT (Surveillance, Monitoring and Regulatory Tool) is the Strategic Rules Engine for Markets Technology (covering Spread Products, Rates, FX, Equities and Commodities), sits within the Fixed Income Technology organization. Business Analyst/Project Management Specialist is the department’s knowledge lead with focus on Pre Trade Regulatory and Compliance business controls. The incumbent works both internally with the Technology partner teams and with business contacts/organizations to manage and implement the Regulatory Book of Work as it pertains to the Pre Trade workflow in Front Office, building preventative booking controls. Senior BAPM will identify opportunities for process improvement or technological change, and assist in evaluation and business case development for proposed projects. The incumbent develops and maintains appropriate project governance structures and methodologies for use across all technology portfolio projects, provides recommendations and mentorship to develop and maintain strong project management competencies across the Information Technology Department, and acts as project manager on large technology projects.

Responsibilities:  

• Provides expert knowledge, mentorship, training, and implementation of business analysis and technology project management to the Information Technology Department and the organization as a whole.
• Provides functional direction, training and guidance to project staff and stakeholders. Plans, schedules and monitors project work and performance. Provides orientation to new or temporary staff.
• Performs business analysis. Ensures that client business requirements are appropriately defined, prioritized, and communicated. Makes recommendations regarding development, implementation, alterations, or refinement of business processes and applications. Works with clients to research and write business cases for projects.
• Hands on business analysis writing Technical and Functional Requirements Document (FRD), eliciting BRD to Specifications. Good handle on data and proficiency in doing data analysis to understand the control logic from reference data prospective. Ensuring data accuracy, completeness, and consistency. Knowledge of databases and using SQL for data handling. 
• Develops, coordinates, and performs work on a variety of projects. Develops project specifications, provides accurate project task completion estimates, assesses, and monitors project tasks and deliverables, provides technical guidance, and coordinates the work of project staff. Monitors project performance against the triple constraint, ensuring that projects are delivered on time, on budget, and as specified.
• Performs business process analysis and mapping, identifies opportunities for process improvement and implementation of best or best-fit practices, writes departmental, procedural documentation reflecting business processes.
• Acts as client liaison for core business applications. Develops an understanding of business processes, and provides a communications bridge between subject matter experts and technology staff.
• Provides specialist documentation and guidance. Writes presentation-quality documentation and user instructions for business applications.
• Performs other duties as required.

Skills & Experience:

• Practical experience in the application of Business Analysis best practices for technology-based initiatives.
• Experience with application of the Project Management methodologies including but not limited to Iterative, Waterfall (ex. PMI-PMP) and Agile (ex. Scrum, Kanban) for technology-based initiatives.
• Business process mapping, quality assurance, user acceptance testing, and change management.
• Knowledge of JIRA, Confluence, SharePoint, SQL, XML, JSON
• Ability to communicate with tact and diplomacy when handling contacts of a difficult, specialized or sensitive nature for purposes such as influencing, persuading or securing the cooperation of others.
• Ability to use conflict resolution skills.
• Ability to learn and adapt to new and changing technology to meet the goals and objectives of the IT department, its clients and the organization.
• Ability to plan and prioritize operational project tasks, perform under pressure, and meet deadlines.
• Ability to effectively document processes and systems, prepare client documentation and provide updates via client meetings and presentations. Working knowledge of business analysis, process optimization, and project management responsibilities for enterprise systems.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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