Third Party Risk 1LOD Group Manager, SVP, Tampa, FL

Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. These individuals are also responsible for the development of tools and infrastructure that support fraud monitoring and prevention, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success.

Responsibilities: 

• Develop and implement resilience and third-party risk management processes, staying updated with the latest risk management trends.
• Utilize advanced analytics to identify, measure, monitor, and report on residual and emerging risks, providing strategic insights to stakeholders.
• Lead initiatives to address root causes of unexpected losses, developing innovative solutions to enhance operational effectiveness.
• Influence technical strategy through informed understanding of Citi’s Third-Party Management Policy and ORM Third-Party Risk Standard.
• Oversee third-party thematic and product reviews, taking responsibility for business sub-functions and making complex decisions impacting significant business results.
• Implement corrective measures to manage persistent operational risks, enhancing risk resilience
• Conduct comprehensive third-party risk management reviews across the global portfolio, instilling a culture of risk awareness and accountability
• Operate efficiently within the Risk Governance framework, managing operational risk within set Risk Appetite parameters.
• Oversee the design, deployment, and review of MIS reports to detect areas of excessive risk and verify efficacy of risk mitigation strategies.
• Establish robust third-party risk processes across diverse sectors and geographies.
• Provide expert advice on third-party risk-related issues and ensure policy and regulatory compliance.
• Promote latest best practices and develop continuity/resiliency risk management training modules.
• Manage and mentor staff, leading training and career development plans, ensuring understanding and engagement.
• Collaborate with Resilience teams and other Risk Subject Matter Experts (Compliance Risk, Credit Risk, Fraud, Technology, etc.) for a holistic approach to risk management.
• Serve as a point of contact to ensure sufficient remediation of third-party audit or exam issues and escalate as necessary.
• Inspires people with a compelling and aspirational future vision; demonstrates optimism when leading the organization through challenges and uncertainty.
• Creates a highly resilient organization in which people persist through challenges, transparently communicate and own mistakes, and actively apply learnings to make Citi better.
• Establishes a safe environment where people candidly communicate opinions, seek diverse opinions, and actively debate decisions.
• Fosters a culture that rewards teams to pursue breakthrough ideas and improve business results; proactively invests resources in innovation initiatives.
• Creates a culture that strongly encourages teams to prioritize enterprise success over individual agendas and do the right thing for the organization.
• Boldly creates focus by aligning critical priorities across businesses, functions, and regions; eliminates nonessential work that could distract the organization from executing key priorities.
• Champions innovative ways to manage risk through streamlining processes and building common methods.
• Creates and reinforces a culture of exceptional controls that support client satisfaction and operational effectiveness.
• Proactively solves systemic enterprise challenges by investing time and resources to gather cross-enterprise data; builds sustainable solutions that fully address the root causes of issues.
• Creates a performance culture of high expectations that inspires people to continuously deliver excellence and exceed company goals.
• Energizes and reinforces an ethical environment where doing the right thing for clients and Citi is expected in every decision and action.
• Establishes a culture where teams actively cultivate collaborative partnerships across organizational boundaries; creates synergies that deliver added value for Citi.
• Champions strategies for leveraging Citi’s resources to have a positive impact on society; demonstrates deep understanding of client and community needs.
• Proactively implements systemic solutions to promote the well-being and engagement of all employees; embodies work-life balance through their words and actions and actively encourages others to do the same.
• Leads efforts to position Citi as an attractive place to work for diverse communities; cultivates an inclusive culture in which all individuals are valued and feel a strong sense of belonging.
• Leads with compassion and reinforces a culture in which people assume best intentions of others; treats others respectfully; listens, understands, and appreciates the unique challenges faced by others.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

• 10+ years of experience
• Extensive knowledge of business processes, products, and operations within the financial sector, including implications of third-party and resilience risks.
• Understanding of regulatory requirements including the Third-Party Risk Management and Outsourcing Lifecycle (OCC/FRB/EBA/PRA/MAS, etc), along with their implications on resilience risk management.
• In-depth knowledge of Risk Governance frameworks and Risk Appetite parameters, highlighting third-party and resilience risks.
• Comprehensive understanding of MIS reporting and analytical tools, with experience in report development and analysis for third-party and resilience risks.
• Familiarity with operational risk management strategies, including third-party and resilience risk management best practices.
• Experience in conducting risk management reviews and oversight, including third-party and resilience risk assessments.
• A solid understanding of how third-party relationships impact business risk, particularly in terms of resilience risk.
• Knowledge of the Third-Party Risk Lifecycle, and experience in managing third-party and resilience risks across this cycle.
• Understanding of various risk types such as third-party, resilience, credit, compliance, technology risk, and fraud, and how they interrelate within a financial institution.
• Experience in collaborating with other risk management experts, including third-party and resilience risk specialists, to promote a holistic approach to risk management.
• Understanding of the strategic implications of risk management on overall business strategy, including third-party and resilience risk management.
• Capacity to influence technical strategy and manage sub-functions within the business.
• Proficiency in identifying, assessing, and mitigating various types of risks.
• Competence in processing complex data, drawing conclusions and making strategic recommendations.
• Expertise in developing and analyzing reports, deriving insights to drive decisions.
• Strong communication skills for effective reporting and interaction with stakeholders.
• Aptitude for managing multiple projects, prioritizing tasks, and meeting deadlines.
• Mastery in ensuring compliance with internal policies, regulations, and industry best practices.
• Expertise in managing relationships effectively, mitigating risks and maximizing value.

Education: 

Bachelor's/University degree, Master's degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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