IT Project Senior Manager - C13 - Mississauga

VP AI Program Manager – Mississauga

Citi, the world's leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

About the Team

This position resides within the CTO organization and is an integral component of the AI Enablement team. The AI Enablement team is responsible for accelerating the enablement of Artificial Intelligence (AI) capabilities at Citi. The team's mandate includes accelerating the enablement of AI capabilities across Citi, centrally orchestrating cross-organizational dependencies spanning Innovation, Infrastructure, Security, Risk, Legal, and Procurement. The team removes roadblocks, anticipates potential oversights, and provides strategic guidance to speed up the AI implementation. The team also offers practical insights to prioritize the most impactful AI capabilities, ensuring that Citi realizes benefits and sustains a competitive advantage.

About the Role

The AI Program Manager will work closely with stakeholders at all levels within the organization from technical SMEs and specialists to users and management to accelerate the enablement of AI capabilities.

Key Responsibilities

• Proactively manage the successful enablement of prioritized AI capabilities.
• Proactively manage cross-organizational dependencies, roadblocks, and potential oversights.
• Lead and coordinate project teams to ensure the efficient delivery of requirements, adhering to agreed timelines, standards, policies, frameworks, etc.
• Serve as a credible advisor to stakeholders at all levels to accelerate AI enablement.
• Champion proactive PM best practices

Characteristics

• Hands-on, organized, and resourceful.
• Strategic thinker with the ability to anticipate risks and potential oversights.
• Problem solver with the ability to get into the detail to resolve roadblocks.
• Self-starter, resilient, and outcome driven.
• Proven ability to cultivate key working relationships at all levels and reach consensus despite potentially divergent goals and priorities.
• Consistently demonstrate clear and concise written and verbal communication.
• Excellent presentation skills.

Experience

• Background in managing programs within a highly regulated environment.
• Solid knowledge of Program Management techniques, including Prince2 and Agile.
• Familiarity with Confluence, JIRA, and advanced Excel and PowerPoint.
• Consulting background a plus.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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