IT Project Senior Manager - C13 - TORONTO

Overview of Citi

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. 

About the Team

Delivery & Adoption is a global cross-functional team, part of the CTO organization. The team manages the delivery and adoption of emerging technologies such as Generative AI and Cloud, navigating technical dependencies, regulatory compliance, company’s policies and executing Citi Technology Strategy.

About the Role

This is a very hands-on PM role requiring problem solving skills, strong ownership mindset and leadership. The Digital Program Manager works closely with stakeholders at all levels within the organization from Technical SMEs, specialist, vendors, users, and business stakeholders.

Experience

• Solid knowledge of Program Management techniques including Prince2 and Agile.
• Background in delivering and driving adoption of AI, Generative AI or other emerging technologies.
• Demonstrated ability to work in a dynamic environment with tight evolving timelines and multiple priorities.
• Hands-on experience working in a highly regulated environment with processes which must be adhered to.
• Demonstrated stakeholder management at all levels within the organization.
• Demonstrated partnership with supporting functions (compliance, finance, regulatory risk, etc.).

• 10+ years’ experience in change management for large multi-national organization (preferred).
• Professional services or consulting background (preferred).
• Investment banking background useful.
• Technical experience with JIRA and Confluence useful.

Characteristics

• Highly motivated, resourceful, hands-on and outcome driven.
• Organized and able to influence cultural change.
• Ability to dive into detail and solve complex problems.
• Able to work efficiently with virtual teams.
• Consistently demonstrate clear and concise written and verbal communication.
• Excellent presentation skills.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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