Digital Tech Prog Lead Analyst

The Digital Program Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Accountable for planning and managing a group of related technology projects or activities in a coordinated way from inception through successful delivery.
• Have a deep understanding of the design approaches and technologies utilized in your area.
• Focus on the customer experience, the build and delivery processes and the problems to be solved.
• Work across multiple scrum teams. Work may be cross-cutting across products, scrum teams, and/or technologies or your work may be vertically focused on a single product or feature set.
• Align dependent organizations and remove/mitigate all blocking issues.
• May work directly with external to Global Digital or external to Citi technology providers and customers.
• Work with limited guidance, seeking guidance as needed. The product and delivery strategy is defined; the design is not.
• Have a deep understanding of the business and technical requirements for the solutions being built.

Qualifications:

• 6-10 years in a program management position including time as a software developer,
• Significant experience managing complex business and/or transactional models.
• Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams.
• Experience delivering with an agile methodology

We offer:

• Competitive social benefits (medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule and other)
• Professional development in an international role, which provides a regular exposure to auditing activities in numerous countries within EMEA region
• An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services as well as development of your personal skills
• At Citi Solutions Centre we cooperate with other Citi entities from all over the world – working in our organization involves working on international projects, in a culturally diverse and dynamic environment as well as learning top quality organizational culture

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