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Lead Business Analyst - Change and Transformation

Warsaw, Poland

Job Type: Hybrid

Job Req ID 24759574
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Overview

Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

  • Cross-Functional Collaboration

  • Credible Challenge

  • Risk Management

  • Data and Results Driven

  • Accountable

  • Adaptable

Responsibilities

We are looking for Lead Business Analyst who will lead onboarding or change of processes, platforms and operational work-flows for internal or client driven projects within Securities Services Operations (SSO) Change Department.

This role is critical in helping to shape and drive process and technology change across Funds and Middle Office business.
Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.

What would you do as a Lead Business Analyst?

  • Lead system developments and new business on boarding across Middle Office and Fund Accounting products
  • Preparation of business requirement documentation & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects execution and delivery and risk remediation component
  • Active cooperation with Product, Technology, Oversight and clients with view of making products and services scalable and efficient
  • Very close cooperation with other Change teams and BAU to work out standardised offering, procedures and operating model
  • Support high quality of service delivered by the team including performance management

What do you need to become Lead Business Analyst?

  • Minimum 5 years of experience in institutions linked to capital markets; at least 3 years’ experience in leading changes through dynamic growth environment; experience in leading projects – at least 2 years
  • Knowledge of Securities Services offering and accounting systems
  • Outstanding analytical skills & ability to synthesize information and ability to challenge the status quo
  • Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences
  • Ability to solve complex issues across Operations and apply an appropriate risk management response

What would you get in return?

  • Competitive salary; annual salary review; discretionary annual performance bonus
  • A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications
  • A great environment for learning new technology and tools
  • Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others
  • Opportunity to work in hybrid mode
  • Social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance)
  • Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
  • Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)

#LI-MS1

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    Job Family Group:

    Operations - Core

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    Job Family:

    Operations Project Management

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    Time Type:

    Full time

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    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

    View the "EEO is the Law" poster. View the EEO is the Law Supplement.

    View the EEO Policy Statement.

    View the Pay Transparency Posting

    Apply Now

    Success Stories

    Usman B.

    “By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

    Usman B.

    Risk & Controls Transformation Lead
    New York

    Cynthia D.

    “Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

    Cynthia D.

    Mexico Transformation Head

    Dan F.

    “Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

    Dan F.

    Data Operating Model and Governance Program Lead
    New York

    SHAHZAD A.

    “This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”

    Shahzad A.

    Data Tooling and Capability Head
    Singapore

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