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WorldLink Client Operations Intermediate Analyst

Job Req ID 24792133 Location(s) Warsaw, Poland Job Type Hybrid Job Category Transaction Services
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WorldLink Client Operations Intermediate Analyst

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Citi’s WorldLink team!

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Citi Global Cross Border Payments is a key TTS (Trade & Treasury Services) business, delivered to 10,000+ clients in over 100 countries in 135+ currencies.  Our business delivers FX (Foreign Exchange) payments through two key TTS products - WorldLink Payment Services and Cross-Border Funds Transfer – in partnership with Citi Markets (FXLM). 

The successful candidate will be required to work independently, with internal teams and external partners across multiple cross-functional families by driving results and process improvements/efficiencies, whilst having the ability to be completely adaptable to changing business requirements and deliverables is essential.

What you’ll do

  • Reviewing documentation is in line with requirements and within agreed turn-around times

  • Ensure all daily, weekly monthly tasks are completed in accurate and timely manner

  • Weekly, Monthly & Quarterly Operational & Financial Reporting

  • Identify and implement process improvements

  • Audit preparation (Corporate and External)

  • Develop and maintain business relationships

  • Proactive identifications and resolution of problems

  • Workflow coordination

  • Deal appropriately with escalations

What we’ll need from you

  • 2-3 years of relevant experience within banking, especially in payments area

  • Knowledge of SWIFT, Cash Management, Project Management

  • Background in Risk & Controls or Financial reporting nice to have

  • Preferred knowledge of Foreign Exchange, Accounting, Reconcilements and Investigations

  • Ability to work in a pressured environment and to meet deadlines

  • Excellent organization and administrative skills

  • Strong leadership skills

  • Strong Interpersonal and communication skills

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

  • Private Medical Care Program

  • Life Insurance Program

  • Pension Plan contribution (PPE Program)

  • Employee Assistance Program

  • Paid Parental Leave Program (maternity and paternity leave) 

  • Sport Card

  • Holidays Allowance

  • Sport and team recreation activities

  • Special offers and discounts for employees

  • Access to an array of learning and development resources 

  • A discretional annual performance related bonus

  • A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-MR1

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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