Transaction Capture Analyst 1 - C09 - BOGOTA

Business Overview

NAM Trade Services is a key unit within the Global Trade Operations, with servicing responsibilities for a group of several trade products (documentary LC, and Standby LC families), supporting several Citigroup businesses.  Global Trade Operation offers world-class trade services in over 70 markets around the globe. The Organization provides our corporate and FI clients with transaction preparation, processing and customer service.  

Not everything we do requires a deep expertise in specific Trade instruments and its variations. Our unit has a holistic approach of these instruments, and if you consider that you want to have both an understanding of documentary services documents, in conjunction with payments and receivables experience, this would be an extraordinary opportunity for your career.

At this moment we are looking for analysts, whose main responsibility is to process bank to bank reimbursements and payments presented under trade documentary solutions. Ideal candidate should be open to work in a dynamic environment wherein individual skills combine with the team’s performance to determine the success of the unit.

As a Payments and Reimbursements Analyst 1, you will be facing the following challenges:

• Process of day-to-day transactions, according to local operating procedures.
• Analyze and implement control measures to prevent, financial, reputational, and operational risks.
• Seek for improvement initiatives that allow to enhance existing processes.
• Monitor various queues for incoming transactions and ensure they are actioned promptly as per SLA.
• Ensuring Nostro, Suspense, Inter-Branch and other related accounts are in order.
• Ensuring internal recon activities are performed on a timely manner.
• Able to understand, comprehend and deliver customer requirement effectively and promptly.
• Handle customer / bank queries pertaining to all trade products via SWIFT.
• Ensuring the compliance of transactions to the US regulations policies and procedures.
• Liaising with internal teams to effectively deliver customer requirement.
• Develop cordial relationships with all stakeholders, guaranteeing excellent customer service both internal and external.
• Identify process gaps and work on building controls.
• Preparation of daily / weekly/ monthly reports are provided as per the requirement.
• Support/ participate in new or ongoing projects and ensure smooth cut over with minimized risks – internal and external.

Risk and Control

• Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures.
• Support training for new team members. Ensure topics and parallel run are planned and delivered with no issues.
• Maintain performance metrics to track defects, productivity. 
• Assist unit for audit preparation and necessary actions for clean audit results.
• Responsibility to ensure smooth, error free process flow.
• Maintain awareness of product changes and system enhancements.

Qualifications:

• Fluent in English.
• 0-2 years or professional experience. Backoffice on financial institutions considered a plus.
• Desirable to have fair understanding of rules and regulations that apply to letters of credit (UCP600, ISP98, etc).
• Strong problem solving and/or analytical skills Excellent communication skills.
• Proven success with working in a team environment
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills

Education

• Bachelor’s degree/University degree or equivalent experience

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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