Transaction Capture Intermediate Analyst - C11 - BOGOTA

BUSINESS OVERVIEW
Americas Trade Services is a key unit within the Global Trade Operations, with servicing responsibilities for a group of several trade products (documentary LC, Collections and Standby LC families) and Latin America, supporting several Citibank businesses.  Global Trade Operation offers world class trade services in over 70 markets around the globe. The Bogota-based organization supports North America and LATAM clients as initiators of transactions to counterparties in other Global Regions, as well as completing transactions to our clients that emanate from Citigroup branches or foreign banks in other Regions.   The Organization provides our corporate and FI clients with transaction preparation, processing and customer service.  In striving to achieve high quality delivery the organization works closely with business partners and internal servicers.   A significant focus on control, customer service and quality is practiced at the transaction and process levels.

Responsibilities:

•  Provide transactional processing support for respective Letter of Credit Product
• Review letter of credit documents to determine compliance with international standards and UCP600, ISP98
• Examines Import and Export letters of credit for potential boycott issues, advises L/C
• Review documents for internal consistency and compliance with governmental documentary regulations and import/export restrictions.
• Report Discrepancies and attend incoming refusals.
• Issue Import and Export letters of credit and Standby
• Provide creative solutions to reduce errors and to ensure adherence to audit and control policies
• Provide back-up coverage for team members and assist team members during high volume periods
• Utilize technical knowledge in order to deliver quality service and achieve operating efficiency
• Participate in activities related to compliance with procedures and control 
• Minimize risk to the bank through increased knowledge of procedural requirements 
• Maintain awareness of product changes and system enhancements
• Ensure attendance at mandatory classes
• Daily interactions with our Business partners, Product Heads and Senior Management 
• Daily Management of in-process, pended, and service-related activities, ensuring the processing and dispatching and delivery of very high quality service to our customers and internal partners
• Responsibility to ensure smooth, error free process flow 
• Responsibility for the maintenance of a control environment.
• Provide support to all operational processes as needed
• Demonstrated competence in related area
• Participate in UAT, implementation and training if needed
• Perform within departmental procedures and compliance standards to minimize losses to the Firm
• Execute moderate to complex transactions
• Assist with approval processing in the Unit
• Assist with special reports and projects as needed
• Demonstrated competence in related area
• Understand the procedures and controls required for custody accounts

Qualifications:

• Previous experience in International Trade Services Operations preferred.
• Willing to acquire or deepen its knowledge on the international rules and regulations related to Letter of Credits, as the ISP98, UCP600, ISBP and INCOTERMS.
• Strong Verbal and Written Communication Skills and fluency in Spanish language
• Knowledge of MS Office tools
• Flexible to work on CO holidays, as per business needs.

Education:

• Bachelor’s degree/University degree or equivalent experience preferred

• Strong performance record, indicating a self-starter who solves issues as they arise.
• Time management skills
• Must be able to adapt to change in a fast-paced environment and support other Units as required
• Demonstrated people leadership/management skills and the ability to influence and empower people
• Strong focus on controls
• Quick learner; comfortable with and able to manage in complex systems environment and associated development process
• Strong interpersonal skills and communication skills, both oral and written. 
• Flexible/sense of urgency
• Commitment to mobility and diversity
• Industry Knowledge
• Managing Risk,  Analytical, planning, and organizational skills
• Teamwork/Interpersonal
• Highly detailed planning, organization, and solid execution capability. 

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