Operational Risk Manager – Resilience and Third-Party Oversight

The Operational Risk Manager role is to serve as an Independent Operational Resiliency and Third-Party Risk Manager to support oversight and challenge of Citi’s Operational Resilience and Third-Party program across Citi’s International locations, with a focus on Europe, Middle East, Africa (EMEA).

The mandate of the Independent Operational Risk Management function to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage risks while promoting the implementation of actions to address root causes which may lead to unintended losses.  This position will be part of a high-caliber team challenging Citi’s effort to mitigate Operational Resilience and Third-Party Operational Risk in the International organisation.

Responsibilities:

• Develop and conduct challenge effectiveness reviews of Citi’s Operational Resilience and Third-Party Risk Management Program within the business at the International cluster level

• Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) risks in EMEA and Internationally

• Pursue continuous improvement and challenge adoption of Lessons Learned during resilience and third-party related tests, exercises, and simulations

• Support Enterprise Resiliency and Third-Party Risk Oversight tools development

• Ensure Risk Governance framework operates efficiently, and operational losses are operating within the defined Risk Appetite parameters

• Provide challenges on Key Indicators and Material Operational Risks

• Work with First Line of Defense in the review of the documentation and reporting

• Analyse, capture, and report risks. Collaborate with FLOD technical Subject Matter Experts (SMEs) and management regarding all aspects of Business and Technology recovery planning, contracts, and testing

• Facilitate and disseminate best practices across all LoBs in the assigned regions

• Assist resiliency and third-party managers and their teams to manage staff including training and career development plans and to ensure high morale among prevention, detection, and recovery staff

• Champion enterprise resiliency and third-party awareness and best practice sharing with various stakeholders and aid in the development of continuity/resiliency risk management training modules

• Raise the level of resiliency awareness among country officers and other related staff within the assigned regions

Requirements:

• University degree; Graduate or postgraduate in Business Administration, Computer Science, Engineering or any other computationally intensive discipline

• 7+ years of experience in Third-Party Risk, Business Continuity, Technology Disaster Recovery, Vendor Continuity, Operational Resiliency or Risk Management experience

• Fluent English language skills

• Skilful understanding of business continuity and disaster recovery management lifecycle

• Thought leadership and clarity in presenting ideas to senior management

• Proven technical knowledge of resilience and recovery principles and processes, to include up to date knowledge of current technology solutions, including Cloud and hybrid third party solutions

• Knowledge of regulatory requirements underpinning standards, including, ISO, PRA/Bank of England, DORA, FFIEC, etc.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-BB1

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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