TTS- Liquidity Product Manager, AVP

Background

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management. TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth.

Liquidity Management Services (LMS) covers a large and diverse operating environment and client base. The LMS business has embarked on a complex, multi-year transformation program to realize the business vision of a Real-Time, Intelligent, Responsive and Global network. Within the LMS business our Global Liquidity and Cash Concentration solutions are key enablers of treasury efficiency for our clients on a global basis and are extensively utilized by various client segments.

Description of the Role

This product management role is part of the Global Liquidity and Cash Concentration (‘GLCC’) solutions area. The position entails responsibility for Cash Concentration, Notional Pooling and Real-Time Liquidity Product Management and Commercialization activities for the South Asia cluster encompassing product strategy and performance, product and platform delivery/ rollout, deal management, commercialization risk & control and re-platforming. 

This role is also an integral part of the Global Notional Pooling Product team and reports into the Global Notional Pooling Product Head.

Key Responsibilities:

Product Strategy and Performance

• Contribute to the product strategy and roadmap based on market developments & customer needs.
• Provide inputs to investment strategy and prioritization across GLCC solutions in liaison with cluster teams.
• Gather market intelligence and develop market sizing to identify the attractiveness of particular markets segments and product offerings. Define and analyze sector trends, opportunities and issues.
• Plan and execute pricing and expense management initiatives to optimize portfolio performance.
• Drive management visibility of performance drivers and delivery to plan through regular updates and presentations.
• Alignment with multiple stakeholder groups including Global/ Cluster Product partners, Operations, Technology, Sales, Banking, Legal and Risk teams to drive the product agenda.

Product & Platform Development/ Rollouts

• Work with Global Product Development leads to support the rollout of new or enhanced products, features and global platforms to the cluster, while ensuring that all necessary approval requirements and governance processes are adhered to.
• Collaborate with technology, operations and client-facing teams to plan and execute the phased migration of liquidity structures from legacy platforms to global platforms.
• Contribute to the enhancement of digital capabilities and STP processes to improve client experience.

Commercialization

• Drive client usage and commercial success of GLCC products, harnessing data/metrics and through alignment with LMS Solutioning, sales and banking teams.
• Assist sales and relationship managers in identifying client needs and proposing solutions in line with business objectives.
• Develop and update GLCC (including Notional Pooling) client collateral and internal collateral to support value articulation and commercialization efforts.
• Ensure maintenance and updates to product content on internal and external channels.
• Deliver trainings to client-facing teams on product positioning and usage.

Deal Management

• Engage with and support LMS solutioning and client-facing teams on deals and client asks.
• Ongoing support for deals including deal review, pricing approvals and exception handling.
• Recommend and deliver process improvements in collaboration with onboarding, operations, technology and other teams.

Risk and Control

• Build and maintain a pristine risk and controls environment in collaboration with global, and cluster partners.
• Ensure timely and comprehensive Product Approval Program review and Capability Grid updates.
• Appropriate assessment of risks in reviewing and approving deals. 
• Ongoing monitoring of the product portfolio vis-à-vis established risk acceptance criteria.
• Driving risk mitigation and remediation efforts in coordination with Legal, Risk, Sales, Banking, Operations and other teams.
• Proactive identification, ownership and management of issues and incidents.
• Contribute towards preparation and support for of audits / regulatory reviews.

Qualifications:

• 3-6 years of experience
• Experience in Product Management and/or Product Development discipline, preferably in Liquidity and Cash Management
• Expertise or knowledge of interest rates and currencies is useful
• Knowledge of Citi and TTS systems and processes is helpful 

Skills and Competencies:

• Demonstrated analytical and decision-making skills
• Ability to apply ingenuity and creativity to issue resolution
• Solid attention to detail
• Ability to build effective working relationships when engaging across partners
• Ability to articulate views and suggestions in a clear and succinct manner
• Experience with and confidence in delivering presentations
• Positive attitude and result-oriented approach

Education:

• Bachelors degree or equivalent experience.
• Masters degree is good to have.

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